Wyslyne Joseph
Irvington
Summary
Administrative professional with over 5 years of experience in healthcare and service sectors. Expertise in scheduling, documentation, and patient communication while ensuring HIPAA compliance. Recognized for strong organizational skills and ability to handle multiple priorities in dynamic environments.
Overview
9
9
years of professional experience
Work History
Administrative & Clinical Support Assistant
Affiliated Dermatologists & Dermatologic Surgeons
11.2020 - 05.2025
- Supported daily operations for a multi-provider practice serving 100+ patients daily.
- Maintained and updated patient records, ensuring accuracy and HIPAA compliance.
- Managed scheduling, referrals, calls, and documentation to support efficient patient care.
- Communicated professionally with patients and providers, maintaining empathy and discretion.
Customer Experience Representative
Areas USA EWR LLC
10.2016 - 08.2019
- Provided high-volume customer service while meeting accuracy and quality standards.
- Resolved concerns using active listening and problem-solving skills.
- Maintained accurate documentation and followed company procedures.
Residential Support Specialist
Bellweather Human Services
03.2018 - 05.2019
- Supported daily routines for 25+ individuals in a structured care environment.
- Documented activities and followed established safety and care protocols.
Education
Associate of Arts - Business Administration
Southern New Hampshire University
Manchester, NH02.2026
Certified Medical Assistant -
National Career Institute
East Orange, NJ09.2020
Skills
- Administrative Support
- Scheduling & Coordination
- Documentation & Record Management
- HIPAA Compliance
- Time Management
- Interpersonal communication
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Google Workspace
- Data entry
Professional Development
- 05/01/19, 11/01/20, Focused on education, skill development, and preparation for long-term healthcare administrative roles.
- 05/01/25, Present, Focused on education, skill development, and preparation for long-term healthcare administrative roles.
Languages
Haitian Creole
Proficient (C2)
C2
Timeline
Administrative & Clinical Support Assistant
Affiliated Dermatologists & Dermatologic Surgeons
11.2020 - 05.2025
Residential Support Specialist
Bellweather Human Services
03.2018 - 05.2019
Customer Experience Representative
Areas USA EWR LLC
10.2016 - 08.2019
Associate of Arts - Business Administration
Southern New Hampshire University
Certified Medical Assistant -
National Career Institute