Wyson Ndovie
Littleton,CO
Summary
I am a results-driven leader who takes pride in leading by example and fostering a strong culture of safety, service, and performance. With a proven record of championing safety initiatives and driving measurable operational improvements, I’m dedicated to empowering teams to exceed goals while maintaining the highest standards of efficiency and accountability. My leadership philosophy centers on teamwork, ownership, and continuous improvement—ensuring every process supports both people and long-term organizational success. I’m seeking to advance my career in upper management, where I can continue building high-performing, goal-focused teams that deliver consistent, sustainable results.
Overview
12
12
years of professional experience
Work History
Full-Time Operations Manager
UPS
Commerce City, Colorado
04.2024 - Current
- Oversaw a team of four supervisors, enhancing daily operational efficiency and productivity.
- Developed performance metrics to guide team objectives, and evaluate efficiency.
- Managed daily operations to ensure efficient workflow and resource allocation.
- Facilitated team meetings to address challenges and develop innovative solutions.
- Drove high performance by developing team members.
- Designed strategies for improving the quality of services provided by the organization.
- Utilized data analytics to inform decision-making and identify areas for improvement.
Part-Time Operations Manager
UPS
Lansing, USA
01.2018 - 04.2024
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Coordinated training programs for new employees, and ongoing staff development.
- Monitored safety protocols and ensured compliance with regulations.
- Developed workflows that enhanced productivity across multiple departments.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Network security consultant
Nuspire
Warren, MI
01.2014 - 03.2017
- Assessed client security needs and risks through comprehensive evaluations.
- Developed security policies and protocols tailored to client environments.
- Conducted training sessions for staff on security best practices and awareness.
- Collaborated with teams to implement advanced security solutions and technologies.
- Reviewed incident reports to identify trends and recommend improvements.
- Managed vendor relationships to ensure quality service delivery and compliance.
- Provided expert guidance on emerging threats and industry standards in cybersecurity.
- Assessed existing IT infrastructure to identify potential security risks.
- Developed security plans and procedures to protect sensitive data.
Education
Bachelor Of Science (BS) - Business Administration - Project Management
Colorado Technical University
Colorado Springs, CO03-2025
Skills
- Team leadership
- Project management
- Strategic Planning
- Employee development
- Data analysis
- Root-cause analysis
- Data Driven decision making
- Crisis management
- Process improvement
- Training and development
- Operations management
- Stakeholder communication
- Safety regulations, compliance process implementation, and documentation
- Workflow optimization
- KPI performance metric development
Accomplishments
- Top Gun Supervisor Driver Safety Training, 02/01/23
- Top Preload Supervisor in the division for safety, service, and performance 01/01/19 - 12/31/24
Volunteer Experience
- Habitat For Humanity, Detroit, MI, Youth mentor and service volunteer, 01/01/14, 12/31/16
- Detroit, Youth mentor and service volunteer, 01/01/15, 12/31/17
References
References available upon request.
Timeline
Full-Time Operations Manager
UPS
04.2024 - Current
Part-Time Operations Manager
UPS
01.2018 - 04.2024
Network security consultant
Nuspire
01.2014 - 03.2017
Bachelor Of Science (BS) - Business Administration - Project Management
Colorado Technical University