Wyvonna Quale
Larry Fletchers Trucking
Mount Vernon,KY
1
Language
Dynamic Secretary with a proven track record at Fletchers Trucking, excelling in office administration and customer service. Enhanced document retrieval efficiency through innovative filing systems and streamlined workflows, resulting in a 20% increase in productivity. Skilled in report writing and adept at maintaining confidentiality while managing sensitive information.
Work History
Secretary
- Managed scheduling and appointment coordination for executive team.
- Maintained accurate records and documentation of office communications.
- Assisted in preparation of reports and presentations for management meetings.
- Implemented filing system improvements to enhance document retrieval efficiency.
- Supported accounting functions by processing invoices and expense reports.
- Streamlined office procedures, resulting in improved workflow and productivity.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Improved office workflow by redesigning document submission process.
Secretary
- Managed scheduling and appointment coordination for executive team.
- Maintained accurate records and documentation of office communications.
- Assisted in preparation of reports and presentations for management meetings.
- Implemented filing system improvements to enhance document retrieval efficiency.
- Supported accounting functions by processing invoices and expense reports.
- Streamlined office procedures, resulting in improved workflow and productivity.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Improved office workflow by redesigning document submission process.
Education
High School Diploma
Skills
Customer service
Verbal and written communication
Office administration
Organization
Keyboarding skills
File management
Document preparation
Sales support
Complex Problem-solving
Report writing
Supply ordering
Mail distribution
Inter-office communications
Languages
English
Professional Working
Timeline
Secretary
Fletchers Trucking
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Secretary
Larry Fletchers Trucking
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Pulaski County High School
High School Diploma
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