Summary
Overview
Work History
Education
Skills
Previous experience
Academic Highlights
Accomplishments
Timeline
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Xaira-lei Lopez

Honolulu,HAWAII

Summary

Hospitality professional prepared for seamless guest experiences and high-level service. Proven ability to maintain warm, accountable, and welcoming atmosphere and manage guest interactions efficiently. Reliable team player with flexibility and strong focus on collaborative success. Below provides further features, listing accomplishments throughout my life at and outside an academic scholar. Feel free to contact me unhesitatingly if you need my additional details.

Overview

4
4
years of professional experience

Work History

Support staff & Hostess

Longhi’s Ko ‘Olina Restaurant
02.2023 - Current
  • Communication and engagement skills
  • Teamwork & cooperative mannerisms
  • Tending to customers needs
  • Sanitation duties for safety precautions
  • POS experience
  • Booking/canceling/setting appointments upon availability
  • Leadership procedures
  • Reliable work ethic upon various tempos in the workplace
  • Flexible schedule

P/T Sales Associate

Volcom Stone Co.
07.2023 - 03.2024
  • Cash register experience
  • Handling money count
  • Sanitation duties upon various schedules
  • Great customer service regarding socializing with customers and employees
  • Flexibility, incredibly teachable
  • Familiar with backstock, standardizing and organizations

Brand Associate

Hollister Co.
08.2020 - 01.2021
  • Familiarity with stocks
  • Cashier experience
  • Handling money count
  • Customer relations
  • POS experience

Education

Wayland Baptist University
Kapolei, HI
10.2024

High School Diploma -

Admiral Radford High School
Salt Lake Blvd, Honolulu
05-2023

Skills

  • Customer Service
  • Effective Multitasking
  • Patience and Empathy
  • Phone Etiquette
  • Customer service expertise
  • Detail Oriented
  • Interactive communication skills
  • Hospitality service expertise
  • Service prioritization
  • Reservation coordination

Previous experience

  • Hawai'i o Kipuka Club Advocate, Treasurer, and Secretary
  • Hula dancer for Keolakapuokalani
  • Volunteer U.S. VETS Barber's Point
  • Environmental initiative workshops

Academic Highlights

  • Took up AP Language class, 2022-23
  • Highest Math course taken: College Math, 2022-23
  • Proficient in ‘Ōlelo Hawai’i, completed RHS (HAW1, HAW2)
  • COMPUTER APPLICATIONS (COSC 2311)

Accomplishments

  • Utilized Microsoft excel to develop spreadsheet tracking skills for professional applications.
  • Experimented in using Google Suite (Docs, Slides, Forms, Sheets)
  • I assisted in ensuring staff support during periods of understaffing.
  • Through daily dedication and collaboration with three other peers, we as a leaders successfully established a Hawaiian Club in 2023.
  • As part of a collective effort, I participated in planning and executing fundraisers to ensure the club's financial stability.
  • Fostered a welcoming atmosphere, ensuring customers felt valued, resulting in loyal repeat business.

Timeline

P/T Sales Associate

Volcom Stone Co.
07.2023 - 03.2024

Support staff & Hostess

Longhi’s Ko ‘Olina Restaurant
02.2023 - Current

Brand Associate

Hollister Co.
08.2020 - 01.2021

Wayland Baptist University

High School Diploma -

Admiral Radford High School
Xaira-lei Lopez