Xaiver Reed

• Oversaw daily operations to ensure adherence to quality and service standards.
• Trained and mentored team members on efficient food preparation and customer service techniques.
• Managed inventory levels, ensuring timely restocking of supplies to meet demand.
• Implemented best practices for food safety and sanitation compliance across the shift.
• Resolved customer complaints effectively, enhancing overall guest satisfaction ratings.
• Monitored team performance, providing feedback to enhance productivity and morale.
• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Kept employees operating productively and working on task to meet business and customer needs.
• Coached crew members to optimize performance and motivate toward more efficient work.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Excelled in every store position and regularly backed up front-line staff.

Served food promptly and accurately to customers. Maintained cleanliness of the lobby area and assisted customers as needed.