Xalen Momirovich
Loxahatchee,Florida
Summary
Dynamic service expert with extensive experience in customer interaction and issue resolution, consistently driving positive outcomes through collaborative teamwork. Recognized for adaptability, reliability, and exceptional communication skills, fostering strong relationships with clients and colleagues. Proficient in conflict resolution and problem-solving, dedicated to delivering high-quality service that exceeds expectations. Committed to enhancing customer satisfaction and contributing to team success in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Great Service Representative
Mission BBQ
West Palm Beach, FL
08.2024 - 08.2025
- Assisted customers with menu selections and answered inquiries about ingredients and preparation methods.
- Managed order processing using point-of-sale systems, ensuring accurate transactions and timely service.
- Trained and mentored team members on service standards and operational procedures.
- Enhanced customer satisfaction through proactive engagement and conflict resolution strategies.
CBRN Specialist
Army Reserve
Orlando FL
02.2026 - Current
- Conducted assessments of CBRN hazards to ensure operational readiness and safety.
- Developed training programs on CBRN response procedures for unit personnel.
- Coordinated drills and exercises to test CBRN preparedness and response capabilities.
- Analyzed environmental samples for contamination using specialized detection equipment.
- Maintained and calibrated CBRN detection devices to ensure operational effectiveness.
- Provided guidance on personal protective equipment (PPE) use during hazardous situations.
Team Member
Chick-fil-A
West Palm Beach, FL
01.2021 - 01.2022
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, maintaining high food safety and quality standards.
- Collaborated with team members to streamline order preparation processes, enhancing service speed.
- Maintained cleanliness and organization of work areas, contributing to overall restaurant efficiency.
Education
No Degree -
Seminole Ridge Community High School
Westlake FL05-2025
Skills
- Leadership
- Team development
- Strong Leadership Skill Set
- Communication
- Problem-Solving
- Adaptable
- Customer relationship management
Timeline
CBRN Specialist
Army Reserve
02.2026 - Current
Great Service Representative
Mission BBQ
08.2024 - 08.2025
Team Member
Chick-fil-A
01.2021 - 01.2022
No Degree -
Seminole Ridge Community High School
Training
- CPR Certified
- Customer Service Support
- Health and Food Safety Training
- Compliance Training
- Critical Thinking
- Leadership Training
- Customer Service Training