Xa'Nayah Crowe
Charlotte,NC
Summary
Proven leader at Charley's Philly Steaks, excelling in team management and workload balancing to elevate customer satisfaction and maintain stringent quality standards. Implemented effective training programs and ensured meticulous store cleanliness, demonstrating a keen ability to motivate employees and enforce dress code rigorously.
Overview
3
3
years of professional experience
Work History
Crew Member Team Leader
Charley's Philly Steaks
12.2021 - 09.2024
- Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies.
- Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
- Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.
- Implemented training programs for new hires, ensuring they were well-equipped to perform their duties.
Education
High School Diploma -
Mallard Creek High School
Charlotte, NC06.2025
Skills
- Dress Code Enforcement
- Employee Motivation
- Workload balancing
- Team Management
Timeline
Crew Member Team Leader
Charley's Philly Steaks
12.2021 - 09.2024
High School Diploma -
Mallard Creek High School
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