Xanthea Melton
Chief Operating Officer
Waller,TX
Summary
Accomplished Chief Operating Officer with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands.
Overview
8
8
years of professional experience
Work History
Chief Operating Officer
ILS Products LLC
10.2021 - Current
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Identified and pursued business development opportunities to grow organization and increase revenue.
- Monitored and analyzed industry trends to identify opportunities for organizational growth and competitiveness.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
Operations Manager
The "H" Company
09.2016 - 10.2021
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Automotive Service Writer
Days Tire & Auto
12.2015 - 09.2016
- Provided customers with estimation of repair costs and reasonable timeline for completion of service.
- Answered service department phone and responded promptly to questions and messages.
- Accurately diagnosed and recorded service needs on work orders and provided details to technicians.
- Assigned jobs to technicians according to experience and knowledge of handling specific repairs.
- Verified warranty plans and coverage and uncovered hidden warranties.
- Greeted and registered customers requiring service and directed automobiles to service garage.
Education
Associate of Arts - Psychology
Florida College
Temple Terrace05.2023
Skills
- Budgetary Oversight
- Acquisition Integration
- Google AdWords
- Financial Oversight
- Planning and Execution
- Executive Leadership
- Operations Administration
- Analytical and Critical Thinker
- Sales Growth
- Quality Control Planning
- Articulate Communication
- Adaptable and Flexible
Timeline
Chief Operating Officer
ILS Products LLC
10.2021 - Current
Operations Manager
The "H" Company
09.2016 - 10.2021
Automotive Service Writer
Days Tire & Auto
12.2015 - 09.2016
Associate of Arts - Psychology
Florida College
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