XAO VANG
Holland,MI
Summary
Passionate Interpreter offering superior language experience to bridge communication gaps for better understanding and productivity. Employs empathic, mindful approach to avoid potential conflicts caused by lack of cultural knowledge. Operates well in both online and in-person scenarios, facilitating conversations despite scheduling issues or geographical limitations.
Overview
6
6
years of professional experience
Work History
Hmong Interpreter Contractor
Propio Language Services
06.2024 - Current
- Enhanced communication by accurately interpreting Hmong to English and vice versa during various settings.
- Aided social service agencies in understanding the needs of Hmong clients by delivering clear and concise interpretations during interviews and assessments.
- Worked closely with various teams such as healthcare, legal, educational, and social services to provide comprehensive language support for Hmong clientele.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
Hmong Interpreter
Kelly Services
01.2023 - 02.2024
- Interpreted conversations between foreign language-speaking clients and others
- Maintained message content, tone, and emotion as closely as possible
- Interpreted spoken and written languages other than English and vice versa
- Handled customer inquiries and suggestions courteously and professionally
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Certified Nursing Assistant
St. Luke's Medical Center/West Allist. Memorial Hospital
07.2020 - 12.2022
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels
- Documented patient information and care activities in electronic health record.
Store Associate
Ross Stores
01.2019 - 05.2019
- Greeted and assisted customers
- Operated cash register and processed customer transactions
- Worked collaboratively with team members to achieve store goals.
Education
Bachelor in Health and Human Services -
Herzing University
12.2025
High School Diploma -
Vincent High School
06.2017
Skills
- Microsoft Office
- Problem Solving
- Time Management
- Team Work
- Self Motivation
- Adaptability
- Leadership
- Microsoft Word
- Microsoft Excel
- Telephone interpreting
- Simultaneous interpreting
- Consecutive Interpreting
- Video remote interpreting
- Memory retention
- Confidentiality Practices
- Cross-cultural communication
- Medical terminology knowledge
- Cultural Sensitivity
- Ethical considerations
- Multilingual Abilities
- Fluent Hmong speaker
- Teamwork and Collaboration
- Multitasking
- Excellent Communication
- Active Listening
- Effective Communication
- Time management abilities
Custom
- Singing
- Social Media Manager
- Video Editor
- Reading
- Hiking
- Traveling
Languages
Thai
Professional Working
Timeline
Hmong Interpreter Contractor
Propio Language Services
06.2024 - Current
Hmong Interpreter
Kelly Services
01.2023 - 02.2024
Certified Nursing Assistant
St. Luke's Medical Center/West Allist. Memorial Hospital
07.2020 - 12.2022
Store Associate
Ross Stores
01.2019 - 05.2019
Bachelor in Health and Human Services -
Herzing University
High School Diploma -
Vincent High School
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