Ashley Fonseca-Mejia
Tulsa
Summary
Dynamic culinary professional with extensive experience at Olive Garden, excelling in food
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Professional cleaner with strong experience in maintaining high standards of cleanliness and hygiene. Skilled in efficient time management, attention to detail, and effective use of cleaning tools and products. Reliable team player known for adaptability and delivering consistent results.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Cook
Olive Garden
- Prepared and cooked menu items following standard recipes and quality guidelines.
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Assisted in inventory management, including receiving and storing food supplies.
- Collaborated with team members to ensure timely service during peak hours.
- Monitored food safety practices to comply with health regulations and standards.
- Trained new staff on cooking techniques and kitchen procedures for efficiency.
- Implemented improvements in food preparation processes to enhance meal quality and consistency.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Teacher Aide
KinderCare Learning Centers
03.2024 - 05.2024
- Assisted lead teacher in implementing lesson plans and classroom activities.
- Supported children's learning through individualized attention and encouragement.
- Facilitated communication between parents and educators regarding student progress.
- Organized educational materials and maintained a clean, safe learning environment.
- Contributed to classroom management by reinforcing positive behavior among students.
- Collaborated with team members to enhance curriculum delivery and student engagement.
- Observed student interactions to provide feedback for improving social skills and development.
- Maintained accurate records of student attendance, grades and assessment data as required by school policy.
Cashier
The Home Depot Inc
07.2023 - 12.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained organized checkout area, ensuring cleanliness and accessibility of merchandise.
- Collaborated with team members to optimize workflow during peak hours.
- Handled cash and credit transactions securely, adhering to company policies.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Trained new cashiers on operational procedures and customer service standards.
- Monitored inventory levels at checkout, alerting management to restock needs.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Telemarketing Sales Representative
American Power And Gas Careers
07.2023 - 07.2023
- Developed strong customer relationships through effective communication and product knowledge.
- Conducted outbound calls to potential clients, presenting energy solutions and promotional offers.
- Utilized CRM software to track customer interactions and follow-up activities efficiently.
- Collaborated with team members to refine sales pitches and improve call strategies.
- Participated in training sessions to enhance telemarketing techniques and product understanding.
- Answered calls, took messages, and transferred calls to correct individuals.
Housekeeping Cleaner
Sel's Cleaning Services
04.2022 - 12.2022
- Performed routine cleaning tasks to maintain cleanliness and hygiene standards in residential and commercial spaces.
- Utilized cleaning equipment and supplies effectively to ensure thorough sanitation of all areas.
- Assisted in inventory management of cleaning supplies, ensuring availability for daily operations.
- Collaborated with team members to complete cleaning assignments efficiently within designated timeframes.
- Implemented eco-friendly cleaning practices, promoting sustainability within service offerings.
- Conducted deep cleaning services as requested, enhancing overall client satisfaction and property condition.
- Maintained accurate records of completed tasks and any client requests for future reference and follow-up.
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
- Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
- Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
- Maximized workspace efficiency by organizing housekeeping carts, storage closets, and supply areas on a regular basis.
In-Home Nanny
Daycare Services for Children
05.2021 - 04.2022
- Provided nurturing care to children, ensuring safety and emotional well-being.
- Developed engaging educational activities to promote cognitive and social development.
- Assisted with meal preparation, adhering to dietary restrictions and nutritional guidelines.
- Maintained communication with parents regarding child progress and daily activities.
- Implemented behavior management strategies to promote positive interactions among children.
- Organized playdates and outings, fostering social skills and teamwork among peers.
- Monitored children's health and reported any concerns to parents or guardians promptly.
- Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Supported families by managing household tasks such as laundry, light cleaning, and errand running.
- Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.
- Maintained open communication with parents to discuss progress, challenges, and goals for the children.
- Fostered a love of learning through interactive educational activities helping children develop curiosity and critical thinking skills.
- Safeguarded children during travel by adhering to car seat safety guidelines and maintaining vigilance during outings.
Crew Member
Sonic DriveIn
03.2021 - 10.2021
- Delivered high-quality customer service in fast-paced environment.
- Operated kitchen equipment and maintained cleanliness standards.
- Collaborated with team to ensure efficient order fulfillment.
- Assisted in training new crew members on operational procedures.
- Maintained inventory levels and restocked supplies as needed.
- Followed safety protocols to ensure a safe working environment.
- Engaged with customers to enhance their dining experience.
- Adapted quickly to changing demands during peak hours.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
Crew Member
Braums Ice Cream And Dairy
08.2018 - 10.2018
Cashier
Sonic DriveIn
10.2019 - 04.2020
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
High School Diploma -
Epic Charter School
Tulsa, OKMedical Assistant -
UEI College
West Covina, CA05-2022
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Food preparation
- Multitasking and organization
- Strong attention to safe food handling procedures
- Knife skills
- Sanitation
- Contamination prevention
- Teamwork and collaboration
- ServSafe certified
Certification
Medical assistant
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Teacher Aide
KinderCare Learning Centers
03.2024 - 05.2024
Cashier
The Home Depot Inc
07.2023 - 12.2023
Telemarketing Sales Representative
American Power And Gas Careers
07.2023 - 07.2023
Housekeeping Cleaner
Sel's Cleaning Services
04.2022 - 12.2022
In-Home Nanny
Daycare Services for Children
05.2021 - 04.2022
Crew Member
Sonic DriveIn
03.2021 - 10.2021
Cashier
Sonic DriveIn
10.2019 - 04.2020
Crew Member
Braums Ice Cream And Dairy
08.2018 - 10.2018
Cook
Olive Garden
High School Diploma -
Epic Charter School
Medical Assistant -
UEI College