Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Xavi Guzman-Ponce

Bellingham,WA

Summary

Being a shift manager has taught me a lot and we often have to deal with the unexpected and change daily plans on a dime, lots of experience with customers, cleaning with high standards, cash handling, and maintaining work flow.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Manager

Five Guys Burger And Fries
11.2023 - Current
  • Maintained cleanliness and organization of work areas to promote a safe environment.
  • Adapted quickly to changing priorities, ensuring seamless shift transitions and continuity of service.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.

Housekeeper

Inn of the White Salmon
05.2022 - 08.2023
  • Maintained cleanliness and organization of guest rooms and common areas, ensuring high standards of hygiene.
  • Collaborated with housekeeping team to streamline processes, improving overall service quality and guest satisfaction.
  • Assisted in inventory management of cleaning supplies, maintaining adequate stock levels to support daily operations.

Shift Manager

McDonald's
10.2021 - 08.2023
  • Monitored inventory levels and communicated restock needs to ensure product availability.
  • Supported daily shift operations by coordinating staff schedules and assignments.
  • Engaged with customers to address inquiries and enhance service satisfaction.
  • Conducted routine checks on equipment to maintain operational efficiency and safety standards.

Education

Bachelor of Arts - Psychology

Western Washington University
Bellingham
05-2028

High School Diploma -

Columbia High School
White Salmon
05-2023

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Delegating work
  • Team development

Certification

  • Food Handler's Card
  • ServSafe Food Safety Cerifited

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Shift Manager

Five Guys Burger And Fries
11.2023 - Current

Housekeeper

Inn of the White Salmon
05.2022 - 08.2023

Shift Manager

McDonald's
10.2021 - 08.2023

Bachelor of Arts - Psychology

Western Washington University

High School Diploma -

Columbia High School

Similar Profiles

CREATE PROFILE