Hardworking Bartender / Server with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices.
Overview
11
11
years of professional experience
Work History
Bartender
Applebee's Grill + Bar
01.2019 - 07.2023
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Followed strict recipes and drink measurements to minimize product used.
Water Restoration Technician
The Restoration Team
02.2015 - 12.2018
Conducted regular inspections to enforce compliance with safety and environmental regulations.
Managed and scheduled cleaning appointments around clients' preferences and availability to maximize satisfaction.
Removed and Replaced damaged materials, such a wallboards, lumbar, and carpets.
Handling any issues caused by water damage, including drying out the area and removing mold.
Answering complaints, explaining job specifications and invoices, and performing other customer service duties.
Fleet Service Clerk
American Airlines
03.2012 - 01.2015
Guided planes for all arrivals and departures with strong focus on safety.
Inspected cargo for efficient and safe handling and transport between planes and cargo areas.
Documented all required information regarding cargo weight and destination.
Deiced aircraft and guided to proper gate and runway positions.
Cleaned and serviced cabin interiors, plane exteriors and fluids as directed.
Towed aircraft to gates and hangars using tractors and other vehicles.
Communicated with dispatchers and traffic control personnel to coordinate vehicle movements.
Self-motivated, with a strong sense of personal responsibility.