Xavier Boddie
Hyattsville,MD
Summary
Well rounded and driven individual who is willing to learn and takes pride in the work that he does. Staying professional and always absorbing techniques and information to set a high standard for the Maintenance Trainee position.
Overview
7
7
years of professional experience
Work History
Consumer Electronics Technician
Best Buy, Geek Squad
08.2022 - Current
- Provided efficient and informative in-home services to clients using quality communication skills.
- Used company sop's to ensure high caliber installations of various client needs.
- Kept technology and installation methods up to date via collaborating with more experienced team members and leadership.
- Built mutually beneficial relationships with clients resulting in increased revenue for the company.
- Took service calls from clients ensuring company installs were well maintained and serviced.
- Maintained an efficient scheduling process so clientele could expect the shortest scheduling with optimal service company side.
Team Leader
Carolina Kitchen
09.2017 - 08.2022
- Kept work flow optimized by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, maintaining a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and empathetic values.
- Coached new hires and seasoned employees on how to complete more complex tasks.
- Maintained positive and healthy relationships with customers so their impression of the establishment is positive.
Education
High School Diploma -
Suitland High School
Suitland, MD05-2018
Skills
- General installation
- Troubleshooting
- Network configuration
- Hardware testing
- Multitasking
- Problem-solving abilities
- Team building
- Customer Service
Timeline
Consumer Electronics Technician
Best Buy, Geek Squad
08.2022 - Current
Team Leader
Carolina Kitchen
09.2017 - 08.2022
High School Diploma -
Suitland High School
Similar Profiles
Elizabeth OlinElizabeth Olin
Geek Squad Consultation Agent at Best Buy, Geek SquadGeek Squad Consultation Agent at Best Buy, Geek Squad
Ian AppoldIan Appold
Advanced Repair Agent at Best Buy, Geek SquadAdvanced Repair Agent at Best Buy, Geek Squad
James BeaudryJames Beaudry
Customer Care Specialist II (remote From Home) at Best Buy, Geek SquadCustomer Care Specialist II (remote From Home) at Best Buy, Geek Squad