Xavier Carlson
Oklahoma City
Summary
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
4
4
years of professional experience
Work History
Audi Brand Specialist
Audi of Oklahoma City
Oklahoma City
02.2025 - Current
- Delivered exceptional customer service by guiding clients through the vehicle selection process, enhancing overall satisfaction.
- Demonstrated extensive knowledge of Audi models, effectively addressing customer inquiries and building brand loyalty.
- Collaborated with the sales team to identify customer needs and recommend tailored vehicle solutions, improving sales outcomes.
- Developed and implemented targeted marketing campaigns, enhancing brand presence in the local automotive market.
Universal Teller
IBC Bank
Oklahoma City
09.2024 - 02.2025
- Processed customer transactions accurately and efficiently, enhancing the overall banking experience for clients.
- Assisted customers with account inquiries and services, ensuring timely resolution and satisfaction.
- Educated clients on banking products and services, promoting informed decision-making and increased engagement.
- Developed and implemented training programs to improve team performance, resulting in increased operational efficiency.
Food Supervisor
Frontier City Theme Park
Oklahoma City
04.2022 - 11.2024
- Supervised daily food preparation and service operations, ensuring compliance with health standards and enhancing guest experience.
- Trained and mentored staff on food safety protocols and efficient service techniques, improving team performance and operational consistency.
- Managed inventory levels and conducted regular stock checks, preventing shortages and ensuring timely availability of food supplies.
Skills
- Customer service
- Product education
- Training program development
- Inventory management
- Problem resolution
- Relationship building
- Negotiation techniques
Timeline
Audi Brand Specialist
Audi of Oklahoma City
02.2025 - Current
Universal Teller
IBC Bank
09.2024 - 02.2025
Food Supervisor
Frontier City Theme Park
04.2022 - 11.2024