Xavier Castro
Orlando
Summary
Dynamic Status Coordinator with proven abilities in multitasking and organization. Skilled in enhancing Guest and Cast Member experiences while maintaining safety standards using Disney's Five Keys.
Overview
5
5
years of professional experience
Work History
Status Coordinator
The Walt Disney Company
Lake Buena Vista, FL
05.2025 - Current
- Assisted in organizing events, ensuring seamless execution of logistics and operations.
- Spearheaded startup initiative's such as Monorail Mentor Program and Audit walk program.
- Address safety and efficiency opportunities while reinforcing Disney's Five Keys.
- Serve as a leader during escalated operational and Cast Member concerns.
- Architected plans of actions with Transportation Leaders, Coordinator's and other Lines of Business's during operational downtimes.
Monorail Cast Member
The Walt Disney Company
Lake Buena Vista, FL
09.2023 - Current
- Collaborated with Cast Members to maintain high standards of cleanliness and safety across assigned areas.
- Load and unload high guest volume with efficiently and safety.
- Communicate operational necessities using radio systems and telephones.
- Maintain strong safety awareness in high volume environments
- Deliver scripted safety and informational announcements via a PA system
Team Member
Carnival Cruise Lines
Miami, FL
06.2022 - 06.2023
- Hosted high-energy entertainment events and revenue-generating activities
- Interacted and engaged with diverse guest audiences and Team Member nationalities
- Assisted in training new staff on company protocols and customer service standards.
- Help Cruise officials with Safety informational announcements delivered ship wide
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Activities Coordinator
Bluegreen Vacations
Orlando, FL
07.2021 - 05.2022
- Coordinated engaging recreational activities for guests, enhancing overall satisfaction and experience.
- Developed and implemented event schedules, ensuring seamless execution of daily operations.
- Managed cash handling and POS systems
- Led team meetings to strategize on upcoming events, fostering collaboration among staff members.
Education
Associate of Arts - Hospitality
Valencia College
Orlando, FL12-2028
High School Diploma -
Liberty High School
Kissimmee, FL05-2021
Skills
- Multitasking and organization
- Guest service
- Safety using The Five Keys
- Decision-making
- Cast Deployment System use and Access
Timeline
Status Coordinator
The Walt Disney Company
05.2025 - Current
Monorail Cast Member
The Walt Disney Company
09.2023 - Current
Team Member
Carnival Cruise Lines
06.2022 - 06.2023
Activities Coordinator
Bluegreen Vacations
07.2021 - 05.2022
Associate of Arts - Hospitality
Valencia College
High School Diploma -
Liberty High School