Results-driven Operations Manager with expertise in process improvement and customer relationship management. Proven ability to enhance team performance and optimize operational efficiency through effective training and collaboration.
Overview
15
15
years of professional experience
Work History
Operations Manager
Merieux NutriSciences
Amarillo, TX
08.2021 - Current
Coordinated daily operations to maintain compliance with food safety standards, ensuring safe food handling practices.
Managed resource allocation to enhance operational efficiency across departments, aligning resources with key objectives.
Oversaw staff training programs to improve team performance and maintain high productivity levels.
Collaborated with cross-functional teams to address operational challenges effectively.
Scheduled staff shifts and training sessions to maximize efficiency.
Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Prepared microbiological samples for analysis and testing procedures.
Maintained sterile environment to ensure accurate laboratory results.
Operated and calibrated laboratory equipment for effective testing.
Trained new staff on safety protocols and laboratory techniques.
Microbiology Laboratory Technician
Silliker
Amarillo, TEXAS
12.2010 - 08.2021
Prepared microbiological samples for analysis and testing procedures.
Maintained sterile environment to ensure accurate laboratory results.
Operated and calibrated laboratory equipment for effective testing.
Trained new staff on safety protocols and laboratory techniques.