Xavier Delachapelle

• Oversaw product ordering, staff scheduling, and maintained high service standards as manager of coffee shop intermissions.
• Assessed staff performance regularly to identify areas for improvement.
• Maintained up-to-date records of employee attendance, payroll information, vacation requests.
• Ensured compliance with health and safety regulations in food service areas.

• Assisted in managing daily operations of dining services team.
• Communicated effectively with customers to address concerns and enhance service quality.

North Littleton Promise works with a community of immigrant families. My work pertained to assisting students from these families with their cultural confidence, reading, and math abilities. As well as general human developement through field trips and activity.

• Prepared a variety of coffee beverages according to customer preferences.
• Maintained cleanliness and organization of the coffee shop environment.
• Assisted customers with menu selections and provided exceptional service.

• Provided exceptional customer service in a fast-paced café environment.
• Prepared and served food items according to safety and quality standards.

• Led team to create positive outlets for struggling elementary school students, culminating in victory at Big Idea Project competition.
• Coordinated event planning and logistics, ensuring successful execution and positive experiences for all attendees.