Xavier Diaz
Holman Honda
Fort Lauderdale,FL
1
Language
9
years of professional experience
Results-oriented Service Advisor with over four years of experience in the automotive industry. Expertise in coordinating service schedules and managing follow-ups, empowering strong customer relationships. Committed to delivering exceptional service and optimizing vehicle performance through effective communication and education.
Work History
Service Advisor
4 Years 9 Months- Provide exceptional customer service by addressing inquiries and resolving concerns efficiently.
- Assist technicians by coordinating service schedules and ensuring timely completion of repairs.
- Educate customers on vehicle maintenance and repair options, encouraging informed decision-making.
- Evaluate service needs and recommended appropriate solutions to optimize vehicle performance.
- Manage follow-up communications to ensure customer satisfaction post-service visit, strengthening relationships.
- Educate customers on proper vehicle maintenance, enabling long-term relationships built on trust and loyalty.
Crew Member
1 Year 9 Months- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
Education
High School Diploma
Skills
Customer service
Computer skills
Multitasking and organization
Vehicle assessment
Goal-oriented mindset
Languages
Spanish
Native or Bilingual
Timeline
Service Advisor
Holman Honda
11.2021 - CurrentRead More
Crew Member
Dunkin' Donuts
02.2018 - 11.2019Read More
Stranahan High School
High School Diploma
Read More