XAVIER DOWDELL
Progressive
Fremont,California
10
years of professional experience
Detail-oriented professional with a background in finance and insurance claims, including experience as a Property Damage and Bodily Injury Claims Adjuster. Strong analytical and leadership skills, complemented by a finance background and MBA. Proven ability to remain calm under pressure and exercise sound judgment in challenging situations. Committed to leveraging investigative experience and integrity in a law enforcement career as a Sheriff.
Work History
Bodily Injury Claims Adjuster
3 Months- Managed a caseload of high-severity claims, ensuring timely resolution and compliance with regulatory standards.
- Evaluated complex bodily injury claims to determine validity and appropriate compensation amounts.
- Collaborated with legal teams to assess liability and negotiate settlements effectively.
- Analyzed medical documentation and expert reports to support claim decisions and dispute resolutions.
Claims Adjuster
1 Year 5 Months- Conducted thorough investigations, including interviews and document reviews, to validate claims.
- Evaluated and processed claims to determine liability and coverage decisions.
- Collaborated with clients and internal teams to resolve complex claim issues efficiently.
- Implemented process improvements that enhanced accuracy in claims processing workflows.
Lease Maturity Advisor
3 Years 6 Months- Conducted regular reviews of portfolio performance and identified trends affecting lease maturities.
- Developed personalized strategies to meet client needs during lease-end process.
- Engaged with lessees approaching lease end to discuss options, fostering communication and clarity in decision processes.
- Managed early lease terminations due to death of lessee, military deployment under SCRA, and illness, ensuring compliance and client support.
- Provided tailored support for clients experiencing financial challenges impacting lease agreements, facilitating informed decision-making.
- Managed disputes or concerns arising from end-of-lease transactions or conditions.
Management Trainee
1 Year 6 Months- Led region in Customer Service and Sales for February 2020
- Managed and forecasted fleet inventory, contributing to 50% growth in fleet by December 2019.
- Cultivated and sustained business partnerships with Tesla Service Center, local body shops, and dealerships.
- Trained employees in task completion to enhance performance in company's business environment.
- Coordinated with internal teams to organize various projects, ensuring alignment with business objectives.
- Supported managers by analyzing data and providing solutions to business challenges. in analyzing and solving complex business problems.
- Increased marketing and sales for company to meet goals.
Sales Associate
2 Months- Coordinated customer appointments to facilitate gym membership enrollment to get customers in the gym to sign up for membership
- Monitored customer satisfaction and resolved issues promptly
- Cultivated strong business relationships with customers and vendors.
Intern
1 Year 10 Months- Supported alumni engagement initiatives
- Boosted alumni engagement in campus activities
- Created social media plan to boost alumni engagement
- Created organized communication framework for alumni
Education
Bachelor of Arts - Communication
Master of Business Administration (M.B.A.) - Business
Skills
Claims investigation
Claims analysis
Insurance coverage analysis
Settlement management
Data entry
Liability analysis
Medical documentation review
Insurance coverage expertise
Negotiation
Total loss management
Total loss handling
Keyboarding
Timeline
Bodily Injury Claims Adjuster
Progressive
06.2026 - CurrentRead More
Claims Adjuster
Progressive
01.2025 - 06.2026Read More
Lease Maturity Advisor
Tesla
10.2020 - 04.2024Read More
Management Trainee
Enterprise
10.2018 - 04.2020Read More
Sales Associate
24hr Fitness
07.2018 - 09.2018Read More
Intern
Notre Dame College Office of College Advancement
07.2016 - 05.2018Read More
Grand Canyon University
Master of Business Administration (M.B.A.) from Business
Read More
Notre Dame College
Bachelor of Arts from Communication
Read More