Xavier Drake
St. Petersburg,FL
Summary
Customer-oriented professional with experience in hospitality and client service. Attentive listener providing targeted recommendations based on individual requirements.
Energetic professional in the field of amusement and recreation, known for high productivity and efficient task completion. Skilled in customer service, safety protocol adherence, and operational equipment management. Excel at interpersonal communication, teamwork, and adaptability to ensure positive guest experiences and seamless event execution.
Friendly Recreation Attendant with commitment to delivering excellent customer service. Skilled at ride loading and unloading to maintain seamless operations. Offering excellent active listening and safety oversight skills.
Overview
2
2
years of professional experience
Work History
Recreation Attendant
Highgate Hotels
Saint Petersburg, FL
06.2023 - 01.2025
- Recommended games to guests based on age and skill level to boost revenue opportunities.
- Informed supervisor on duty of concerns, broken machines, out-of-order games and problems.
- Adhered to all company policies and procedures relating to health, safety, and security standards.
- Provided guidance to participants regarding safety protocols when using recreational equipment or participating in activities.
- Monitored game area for safety and reported concerns to professionals for immediate assistance.
- Checked IDs and wristbands at entrance gates to ensure proper access rights were granted.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Enforced rules and regulations related to facility usage.
- Addressed guest questions and concerns, regarding gameplay and payouts to provide change service to playing guests.
- Maintained assigned area, performing minor equipment repairs and keeping aisles clear for easy access.
- Assisted with set up and take down of recreational equipment.
- Delivered exceptional customer service to guests by explaining game rules and promptly answering questions.
- Provided physical assistance to visitors getting onto and off of rides.
- Handed out fliers and announced information to patrons to generate interest in new attractions and rides.
- Reported equipment failures and games no longer in service to professionals.
- Greeted guests and answered questions about recreational activities.
Education
High School Diploma -
St. Petersburg College
St. Petersburg, FLSkills
- Team player attitude
- Equipment maintenance
- Physical fitness
- Safety awareness
- Activity planning
- Leadership qualities
- Facility maintenance
- Patience and empathy
- Cash handling
- Program promotion
- Age verification
- Quick decision making
- Cash handling proficiency
- Strong work ethic
Timeline
Recreation Attendant
Highgate Hotels
06.2023 - 01.2025
High School Diploma -
St. Petersburg College