Xavier Dunn
Randolph,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Patient Outreach Coordinator
Shields Health Solutions
Stoughton, MA
12.2019 - Current
- Outreach call to 30-40 patients per day to inform them of their eligibility to fill their specialty medication prescriptions with their own hospital pharmacy.
- Manually input patient data directly related to phone calls placed
- Increased patient satisfaction by resolving current pharmacy issues
- Participated in team-building activities to enhance working relationships
Program Coordinator
Baystate Community Services
Norwood, MA
10.2013 - 03.2019
- Provided ongoing direction and leadership for program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Organized and managed program development from conception through successful execution.
- Designed program implementation and maintenance plan.
- As responsible for collecting and balancing nightly deposit of upwards and over $2,000
Customer Service Representative
Keolis Commuter Services
Boston, MA
03.2008 - 08.2012
- Responsible for dispensing commuter rail tickets to all destinations
- Provided directions and information for train stations and inner-city locations
- Completed financial services for balancing end of day cash report
Education
No Degree - Entrepreneurship
Johnson & Wales University
Providence, RISkills
- Client needs assessments
- Excellent Communication
- Written and verbal communication
- Good Telephone Etiquette
- Self-Motivated
- Attention to Detail
- Multitasking Abilities
- Teamwork and Collaboration
Certification
- Certified Domestic Abuse Intervention counselor
- CPR & First Aid
Timeline
Patient Outreach Coordinator
Shields Health Solutions
12.2019 - Current
Program Coordinator
Baystate Community Services
10.2013 - 03.2019
Customer Service Representative
Keolis Commuter Services
03.2008 - 08.2012
No Degree - Entrepreneurship
Johnson & Wales University
Similar Profiles
Khunearie SoengKhunearie Soeng
Patient Engagement Specialist at Shields Health SolutionsPatient Engagement Specialist at Shields Health Solutions
Ruthanna RoadenRuthanna Roaden
Transplant Pharmacy Technician at Shields Health SolutionsTransplant Pharmacy Technician at Shields Health Solutions
Alexis MartinAlexis Martin
Patient Care Advocate at Shields Health SolutionsPatient Care Advocate at Shields Health Solutions
Shanna BurghardtShanna Burghardt
Manager Patient Support Operations at Shields Health SolutionsManager Patient Support Operations at Shields Health Solutions
Armany MatosArmany Matos
Footwear Team Lead at Dicks Sporting GoodsFootwear Team Lead at Dicks Sporting Goods