Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Service Clerk
Publix Customer Service
11.2023 - Current
Enhanced customer satisfaction by providing efficient and friendly front-end services.
Assisted in maintaining a clean and organized store environment for optimal shopping experiences.
Increased efficiency through effective bagging techniques while minimizing waste from damaged items.
Supported team members during peak hours, ensuring smooth and timely customer service operations.
Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
Maintained a safe work environment by adhering to company policies and procedures at all times.
Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
Produce/Floral Clerk
Publix Produce
06.2023 - Current
Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
Assisted customers in selecting the freshest produce by sharing knowledge on ripeness indicators and proper storage techniques.
Managed inventory levels to prevent overstock or shortages of produce items through regular monitoring and communication with suppliers.
Ensured compliance with food safety regulations by adhering to proper handling, storage, and temperature guidelines for all produce items.
Contributed to team efficiency by assisting with unloading deliveries, verifying order accuracy, and organizing stockroom for easy access to products.
Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
Pleasantly greeted customers and provided prompt and courteous service.
Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
Assisted customers with price checking fruits and vegetables and finding requested items in department.
Kept tidy and organized area to comply with cleanliness standards.
Inspected floor displays, noted missing items, and immediately replenished merchandise.