Xavier Ham
Pembroke Pines,FLORIDA
Summary
Goal-oriented Regional Account Manager looking to build upon skills and tackle new responsibilities. Committed to driving gains in revenue and cultivating outstanding relationships with existing customers and new prospects. Skilled in contract negotiation, strategic planning, and key account management. Resourceful with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
12
12
years of professional experience
Work History
Building Engineer
CBRE
6600 Congress Ave
07.2023 - Current
- Interpreted mechanical, electrical blueprints and schematics to perform installations or repairs.
- Liaised with vendor to coordinate quarterly fire alarm testing and maintenance.
- Performed preventive maintenance and corrective repair to maintain buildings, industrial systems, equipment and grounds.
- Stooped, stood, climbed and lifted heavy equipment to perform installations.
- Surveyed and tracked mechanical, plumbing and electrical equipment to enhance service quality and comply with preventive maintenance plans.
- Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
- Recommend improvements in security systems and procedures.
- Worked with teams to develop company-wide information assurance, security standards and procedures.
- Coordinated with third-party security information and event management (SIEM) providers to maintain protections and predict threats.
- Schedule events with Audio and Video capability
- Over see reservations with RoomZilla system
- Security and fire system testing/repairs reboot
- IT support
- Vendor support/escort
- Order material
- Safety meetings weekly
- Save our clients money by providing cleaner solutions and in house solutions
- Maintained computerized or manual equipment logs to detail preventive work.
Electrical Project Engineer
Troon North Golf Club
Scottsdale, AZ
08.2021 - Current
- Administered both energized and de-energized testing on multi-design change packages.
- Performed in-depth electrical acceptance testing of completed hardware.
- Prepared technical documentation for operation, troubleshooting and maintenance of industrial systems.
- Used established formulae to calculate current loads and short circuit currents.
- Monitored manufacturing operations of electrical devices for compliance with safety protocols.
- Provided on-site engineering and technical services during installation and fielding processes.
- Inspected and performed validation testing for designed systems and third-party installations.
- Leveraged mastery of AutoCAD Electrical Toolset to develop and document electrical schematics.
- Identified specific cables, fuses and circuit breakers required for assigned installations.
- Evaluated power needs for various systems.
- Calibrated and repaired existing systems to maintain functionality.
- Reduced electrical construction hazards with upgraded safety policies and stringent enforcement.
- Evaluated electrical installations and systems to isolate faults and implement corrective actions.
- Read and analyzed blueprints and project documentation to develop workflows and strategy.
- Verified viability and compliance for systems and circuits.
- Performed maintenance procedures and repairs on existing electrical products and systems.
- Add New LED Lighting Fixtures, Install Kitchen Equipment, Ice Machines, Fountains Lights, Motors, Painting, Drywall, Base Boards, Sign Installation, Irrigation Panels and Zone Wiring, Halls Fountain System Maintenance, Trouble Shooting, Underground.
Account Manager
Prolab
1675 N Commerce Pkwy Weston Fl 33326
03.2012 - 12.2020
- Contributed to event marketing, sales and brand promotion.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Trained new employees on customer service, money handling and organizing strategies.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Built credibility and trust to influence client's buying decisions.
- Increased profitability and lifetime customer value by coordinating go-to-market strategy, implementation and post-sales service experience.
- Engaged functional areas across prospect or client organizations to uncover future business opportunities.
- Created demand by matching business problems to product and service solutions.
- Informed customers of promotions to increase sales productivity and volume.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Lead Seminars and client meetings
- Partnering with Key account holders to present new agendas
- Managed calls
- Increased sales by 15%
- Prepared sales presentations for clients showing success and credibility of products
Education
Some College (No Degree) - Electrical Engineering
Tallahassee Community College
Persuading Others - Harvard ManageMentor
Harvard University
06.2023
Project Management - Manage Project Risks
Harvard University
05.2023
Certificate - Developing A Global Mindset–Resources For GWS/CBRE
Global Business Institute - Far Rockaway
01.2023
Skills
- Team Training
- Sales Development
- Lead Generation
- Client Relationship Management
- Converting leads
- Account Management
- Office Suite expertise
- Strategic account development
- Strategic Planning
- Business development and planning
Timeline
Building Engineer
CBRE
07.2023 - Current
Electrical Project Engineer
Troon North Golf Club
08.2021 - Current
Account Manager
Prolab
03.2012 - 12.2020
Some College (No Degree) - Electrical Engineering
Tallahassee Community College
Persuading Others - Harvard ManageMentor
Harvard University
Project Management - Manage Project Risks
Harvard University
Certificate - Developing A Global Mindset–Resources For GWS/CBRE
Global Business Institute - Far Rockaway
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