Xavier Hamilton
La Marque,TX
Overview
5
5
years of professional experience
Work History
Unarmed Security Officer
Schlitterbahn Water Park
05.2025 - Current
- Patrolled assigned areas to monitor for any suspicious activity or potential security threats
- Maintained a visible presence to deter unauthorized individuals from entering restricted areas
- Responded promptly and effectively to alarms, emergencies, and incidents on the premises
- Conducted thorough inspections of vehicles, bags, and personal belongings to prevent theft or illegal items from entering the premises
Admissions
Pleasure Pier
05.2024 - 08.2024
- Sold tickets to customers in a fast-paced environment, ensuring accurate transactions and providing excellent customer service
- Assisted customers with inquiries about event details, seating options, and ticket availability
- Resolved customer complaints or issues regarding tickets promptly and professionally
- Maintained a clean and organized ticket booth area, creating a welcoming atmosphere for customers
- Processed cash, credit card, and mobile payments accurately using point-of-sale systems
- Utilized strong communication skills to effectively communicate event details and updates to customers in person or over the phone/email
Retail Sales Associate
Polo Ralph Lauren
09.2020 - 08.2022
- Provided exceptional customer service, ensuring a positive shopping experience for all customers
- Demonstrated expertise in product features and benefits to assist customers in making informed purchasing decisions
- Maintained accurate inventory records and conducted regular stock checks to prevent out-of-stock situations
- Handled cash transactions accurately and efficiently, maintaining a balanced cash drawer at the end of each shift
- Resolved customer complaints promptly and effectively, ensuring high levels of satisfaction and repeat business
Parking Lot Attendant/Cashier
Galveston Pleasure Pier
05.2020 - 08.2020
- Performed daily cleaning and maintenance of parking lots, ensuring a clean and safe environment for customers
- Regularly inspected parking lots for any damages or hazards such as potholes or broken lights, promptly reporting issues to management
- Responded promptly to customer inquiries or complaints regarding cleanliness or maintenance issues in the parking lot area
- Maintained a positive working relationship with colleagues and supervisors through effective communication and teamwork
- Adhered strictly to company policies and procedures regarding safety, cleanliness, and customer service
Education
College Senior - Mass Communication - Broadcast Production
Sam Houston State University
Huntsville, TX06.2025
High school diploma - undefined
Dickinson High School
Dickinson, TX05.2022
Skills
- Customer service (3 years)
- Cash Handling (2 years)
- Sales (2 years)
- Guest Services
Timeline
Unarmed Security Officer
Schlitterbahn Water Park
05.2025 - Current
Admissions
Pleasure Pier
05.2024 - 08.2024
Retail Sales Associate
Polo Ralph Lauren
09.2020 - 08.2022
Parking Lot Attendant/Cashier
Galveston Pleasure Pier
05.2020 - 08.2020
College Senior - Mass Communication - Broadcast Production
Sam Houston State University
High school diploma - undefined
Dickinson High School