Xavier Hernandez
Abilene,Texas
Summary
- Highly skilled and experienced FedEx delivery driver with 9 years of exceptional service seeking a challenging position to further my education in the medical field.
- Dedicated professional worker with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working.
- Organized with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Radiology Support Tech.
Hendrick Medical Center
07.2023 - Current
- Maintained utmost confidentiality, safeguarding sensitive client data and adhering to privacy regulations.
- Assisted coworkers in locating essential documents, fostering a collaborative work environment.
- Assisted with data entry and administrative support tasks to help meet team goals.
- Enhanced patient satisfaction by efficiently confirming appointments and managing radiology records.
- Improved patient communication by promptly answering phone calls and providing relevant information regarding appointments and procedures.
- Maintained a clean and organized reception area, creating a welcoming environment for patients and visitors.
- Facilitated efficient interdepartmental communication, resulting in smooth coordination between radiologists, technicians, and other medical staff members.
- Cultivated a positive work atmosphere by consistently demonstrating professionalism, teamwork, and adaptability in various situations.
Weekend Manager & Delivery Driver
FedEx Ground
07.2019 - 08.2023
- Proficient in planning routes, optimizing efficiency, and adhering to delivery schedules
- Demonstrated ability to handle various types of packages, including fragile and hazardous materials with utmost care and attention
- Conducted pre-trip inspections to ensure vehicle safety and performed routine maintenance checks
- Handled customers inquiries and concerns, resolving issues promptly and professionally.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other coworkers.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods as needed.
Delivery Driver & Package Handler
FedEx Ground
09.2014 - 07.2019
- Excellent navigation and map-reading skills, utilizing both traditional maps and GPS systems
- Strong customer service orientation, maintaining professionalism and delivering exceptional service to clients
- Outstanding time management and organizational skills, ensuring timely completion of deliveries.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Education
High School Degree -
New Deal High School
New Deal, Texas05.2014
Skills
- Effective Communication
- Computer Proficiency
- Multitasking Abilities
- Organizational Skills
- Customer Service
- Active Listening
- HIPAA Compliance
- Time Management
- Professionalism
- Telephone Etiquette
- Data Entry
- Documentation and Recordkeeping
Accomplishments
- Was recognized for my overall hard work, leadership and ability to help others as a delivery driver and was given a promotion to become a Supervisor, where I executed daily management tasks.
- Personally noticed by multiple Healthcare Departments for my professionalism, welcoming demeanor and overall positive attitude.
- Had a document approved by Hendrick Medical Centers Marketing Department and will be put into practice in the Radiology Department for years to come.
Affiliations
- Hobbies include being outdoors, fishing, camping, golfing, sports and cooking out on my grill.
Languages
English
Software
Include being well versed in the PACS, RIS and EHR systems Managed and retrieved medical images, experienced patient tracking, scheduling and reporting Also, familiar with digital patient records and data entry
Timeline
Radiology Support Tech.
Hendrick Medical Center
07.2023 - Current
Weekend Manager & Delivery Driver
FedEx Ground
07.2019 - 08.2023
Delivery Driver & Package Handler
FedEx Ground
09.2014 - 07.2019
High School Degree -
New Deal High School
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