Xavier Hodos
Hillsdale,MI
Summary
Friendly and reliable communicator with retail and call-center experience, skilled at resolving issues quickly and keeping conversations positive. Friendly and reliable communicator with retail and call-center experience, skilled at resolving issues quickly and keeping conversations positive.
Overview
3
3
years of professional experience
Work History
Automotive Sales Professional
Frank Beck Chevrolet
Hillsdale, MI
12.2024 - Current
- Assisted customers in selecting vehicles based on needs and preferences.
- Increased dealership sales by developing and maintaining strong relationships with clients.
- Managed customer relationships through follow-up communication and service reminders.
- Collaborated with finance team to streamline the financing process for customers.
- Maintained accurate records of sales transactions and customer interactions in CRM system.
Assistant Finance Manager
Frank Beck Chevrolet
Hillsdale, MI
12.2024 - Current
- Managed finance department operations, ensuring compliance with industry regulations and standards.
- Analyzed customer credit reports to determine loan eligibility and risk factors.
- Collaborated with sales teams to structure deals that maximize profitability while meeting customer requirements.
- Reviewed financial documentation for accuracy, ensuring all information met lender guidelines before approval.
- Established relationships with lending institutions to negotiate better terms for customers, fostering long-term partnerships.
Server
Pizza Hut
Hillsdale, MI
12.2023 - 12.2024
- Delivered exceptional customer service, ensuring positive dining experiences and repeat visits.
- Resolved customer complaints promptly, fostering a welcoming environment that encourages feedback.
- Trained new team members on menu items and service protocols to enhance team efficiency.
- Assisted in maintaining cleanliness and organization of dining area for optimal guest satisfaction.
Seasonal Utility Worker
Michigan Gas Utilities
Coldwater, MI
04.2023 - 08.2023
- Maintained and inspected natural gas utility systems.
- Conducted routine inspections to ensure compliance with safety standards.
- Operated and inspected DOT Vehicles.
- Maintained accurate records of service activities and maintenance tasks.
- Operated various utility maintenance tools to support efficient service delivery.
Education
Associate of Arts - Business Administration
Jackson College
Jackson, Michigan, MIBachelor of Arts - Business Administration
University of Olivet
Olivet, MIHigh School Diploma -
Pittsford Area High School
Pittsford, MI05-2022
Skills
- Strong negotiation skills
- Data-driven decision making
- Adaptability to change
- Proficient in using Microsoft Word, Excel, Powerpoint, Outlook, and Publisher
- CRM software usage
- Verbal and written communication
Timeline
Automotive Sales Professional
Frank Beck Chevrolet
12.2024 - Current
Assistant Finance Manager
Frank Beck Chevrolet
12.2024 - Current
Server
Pizza Hut
12.2023 - 12.2024
Seasonal Utility Worker
Michigan Gas Utilities
04.2023 - 08.2023
Associate of Arts - Business Administration
Jackson College
Bachelor of Arts - Business Administration
University of Olivet
High School Diploma -
Pittsford Area High School