Xavier Merchan
Waterbury CT/ Miami FL
Summary
Dynamic logistics program manager with a proven track record in managing humanitarian relief operations across 23 countries. Known for calm decision-making under pressure and strong proficiency in Spanish, contributing to effective cross-cultural communication and collaboration.
Overview
15
15
years of professional experience
Work History
International Programs Logistics Manager
Salesian Missions
New Rochelle, NY
01.2024 - Current
- Responsible for the logistics management coordination of humanitarian relief cargo to developing countries (shipping to over 23 countries), specifically involve the design of procurement and logistical plans together with program teams and their operational implementation through proper management of supply chain up to final delivery of resources to its final delivery.
- This also includes warehousing, inventory and distribution management.
- Established logistical accommodations for donations to vulnerable communities in developing countries.
- Support the development and implementation of international and partner humanitarian logistics strategy and procedures.
- Establish contact and networks with key actors at global and regional levels, including ensuring participation in regional logistics agencies.
Project Manager of Safe Connect Hotline Project
Connecticut Coalition Against Domestic Violence
Glastonbury, CT
07.2020 - 12.2023
- Lead a team of 25+ Advocacy Coordinators, ensuring the highest quality services and program effectiveness.
- Conduct training sessions, audits, create schedules and supervision to uphold job expectations and program policies.
- Collaborate with Program Directors and Managing Director to evaluate and enhance the Safe Connect Program and improve its different functions.
- Serve as a liaison, providing intervention and mediation between CCADV staff, Advocacy Coordinators, and eighteen member organizations across the state of Connecticut.
Domestic Abuse Advocate Coordinator
Connecticut Coalition Against Domestic Violence
Glastonbury, CT
01.2019 - 06.2020
- Offered warm referrals to domestic violence member organizations for ongoing support.
- Provided emotional support, validated experiences, and developed safety plans.
- Conducted triage assessments for immediate danger and risk of lethality.
- Performed translations live with clients doing assessment intakes from Spanish to English.
International Development & Logistics Associate
Salesian Missions
New Rochelle, NY
04.2014 - 12.2018
- Administered incoming documentation, adhering to Salesian Missions protocol and collaborating with USAID Humanitarian Aid and Development Programs.
- Established logistical accommodations for donations to vulnerable communities in developing countries.
- Researched potential donors and oversaw coordination of outgoing donations.
- Organized and hosted fund-raising events for future and current donors.
Executive/Personal Assistant
New York State Education Department
New York, NY
03.2011 - 01.2013
- Coordinated meetings, documented minutes, and managed client communication.
- Compiled data and created workpapers, documents, and presentations.
- Facilitated town-house meetings and recorded inquiries from teachers across New York State.
- Led the coordination of regular meetings, including documenting minutes and delegating tasks to complete projects.
Education
Bachelor of Arts - Communications/Philosophy (double major)
St. Francis College
Brooklyn Heights, NY01.2010
Sacred Heart University
Fairfield, CT01.2007
Skills
- Proactive leadership
- Calm under pressure
- Spanish proficiency (C2)
- Cross-cultural communication
- 8x8, Salesforce, QuickBooks, and ETO expertise
- Multi-tasking skills
- Expense management and procurement
- Accountability and responsibility
- Training and supervision
Languages
Spanish
Native/ Bilingual
Timeline
International Programs Logistics Manager
Salesian Missions
01.2024 - Current
Project Manager of Safe Connect Hotline Project
Connecticut Coalition Against Domestic Violence
07.2020 - 12.2023
Domestic Abuse Advocate Coordinator
Connecticut Coalition Against Domestic Violence
01.2019 - 06.2020
International Development & Logistics Associate
Salesian Missions
04.2014 - 12.2018
Executive/Personal Assistant
New York State Education Department
03.2011 - 01.2013
Bachelor of Arts - Communications/Philosophy (double major)
St. Francis College
Sacred Heart University
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