Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Xavier Seay

Stratford

Summary

Adaptable assistant general manager with solid knowledge of recruiting and evaluation techniques, customer service principles and financial management concepts. Collaborative team player bringing several years of comprehensive experience completing managerial and administrative tasks to keep operations running smoothly. Commended for outstanding staff performance to boost company morale and productivity.

Overview

6
6
years of professional experience

Work History

Assistant General Manager

Verano Holdings
Wynnewood
10.2024 - Current
  • Evaluated store processes to identify and implement improvements.
  • Maintained accurate records of employee attendance, payroll, and sales data.
  • Prepared weekly staff schedules based on availability to optimize coverage.
  • Communicated with suppliers regarding delivery timelines and pricing updates.
  • Ensured compliance with company policies, state regulations, and procedures.
  • Provided training and support to staff on operational procedures and policies.
  • Resolved customer issues promptly while maintaining professionalism.
  • Managed daily store operations, including financial audits, deliveries, and maintenance coordination.

Shift Lead/Manager

Verano Holdings
Wynnewood
06.2022 - 10.2024
  • Supervised daily store operations, including cash handling and inventory management.
  • Developed training programs to enhance team knowledge and customer service skills.
  • Ensured compliance with all regulations and company policies.
  • Participated in community events to strengthen brand recognition and customer relationships.

Product Specialist

Verano Holdings
Malvern
04.2020 - 06.2022
  • Delivered exceptional customer service while educating clients on product offerings.
  • Utilized MJ Freeway and iHeartJane for efficient sales transactions and inventory oversight.
  • Managed office inventory by stocking and organizing supplies for optimal accessibility.
  • Trained new hires on sales responsibilities and effective use of POS systems.

Data Entry Specialist

Verano (Formally TerraVida Holistic Centers)
Jenkintown
03.2019 - 04.2020
  • Compiled and maintained accurate product information in company database.
  • Tracked cannabis sales across multiple popular state locations.
  • Co-hosted educational courses, developing engaging curricula to promote cannabis awareness.
  • Delivered exceptional customer service, providing product knowledge and troubleshooting via telephone.

Education

Associate of Arts - Multimedia Studies

Delaware County Community College
Media, PA
05.2024

Skills

  • Highly-regulated industry experience
  • Sales and customer service
  • Leadership and collaboration
  • Inventory management
  • Regulatory compliance
  • Conflict resolution
  • Troubleshooting and diagnostics
  • Physical stamina
  • Point of sale systems
  • Smartsheets and other project management tools
  • Microsoft Office (Word, Excel, PowerPoint, etc) applications

Affiliations

  • I make music and attend to my vegetable garden in my free time.

Timeline

Assistant General Manager

Verano Holdings
10.2024 - Current

Shift Lead/Manager

Verano Holdings
06.2022 - 10.2024

Product Specialist

Verano Holdings
04.2020 - 06.2022

Data Entry Specialist

Verano (Formally TerraVida Holistic Centers)
03.2019 - 04.2020

Associate of Arts - Multimedia Studies

Delaware County Community College

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