Overview
Summary
Work History
Education
Certification
Skills
Xavier Serrano
Human Resources/Payroll Administrator

Xavier Serrano

BRISXA Contracting, LLC
Orlando,FL
12
Years of experience
3
Certification

Summary

Detail-oriented HR/Payroll Administrator with over 5 years of experience managing end-to-end payroll operations, ensuring compliance with federal and state regulations, and supporting HR functions including benefits administration and employee onboarding. Proficient in payroll software including ADP, Sage, UKG Ready, Paychex, Workday, and Excel. Known for maintaining confidentiality, accuracy, and delivering excellent employee support.

Work History

HR/Payroll Operations Manager

2 Years 2 Months
BRISXA Contracting, LLC | 09.2024 - Current
  • Streamlined payroll processes by implementing efficient systems and tools, resulting in reduced processing time.
  • Enhanced operational efficiency by streamlining processes and implementing cost-saving measures.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.

HR/Payroll Manager

1 Year 5 Months
Flora Agriculture LLC | 04.2023 - 09.2024
  • Led and processed weekly payroll, ensuring accuracy and compliance with federal, state, and local regulations.
  • Demonstrated strong attention to detail, resulting in a 25% decrease in errors.
  • Oversaw hiring, staffing, and labor law compliance.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.

Human Resources Administrator

1 Year 3 Months
DefenderShield | 01.2022 - 04.2023
  • Monitored compliance with company policies and procedures.
  • Led the design and implementation of a new performance management system resulting in a 30% increase in employee performance.
  • Developed and implemented new employee retention and engagement programs, resulting in a 15% increase in employee satisfaction and engagement
  • Optimized benefits programs, resulting in increased employee satisfaction and reduced turnover rates.
  • Successfully managed the recruitment process for multiple departments, resulting in a 35% increase in employee retention rate.

Human Resources Manager

3 Years
Ozblu USA | 01.2019 - 01.2022
  • Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
  • Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
  • Developed and implemented new employee retention and engagement programs, resulting in a 25% increase in employee satisfaction and engagement.
  • Oversaw HR training, coaching, mentoring and staff retention.

Business Manager

4 Years
PH2 INTERIORS | 01.2015 - 01.2019
  • Supported Principal in expanding growth and revenue in high-end residential design firm.
  • Developed inter office communication protocols and streamlined administrative procedures, office supply control, staff support, company budgeting, bookkeeping, payroll and clerical activities.
  • Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
  • Improved supplier relationships through regular communication and proactive problem-solving.

Education

Bachelor of Science - Business Administration And Management

Hodges University | 05.2011

Certification

  • Certified QuickBooks Payroll ProAdvisor, 2025
  • Intuit Bookkeeping Certification, 2026
  • Asana Administrator Certificate, 2026

Skills

Payroll Processing & Tax Compliance
Multi-State & Multi-Cycle Payroll
Benefits & Leave Administration
HRIS Systems & Personnel Records
Year-End Reporting: W-2
1099
ACA
Garnishments & Deductions
FLSA
FMLA
and Labor Law Compliance
HR Strategic Planning
ADP Workforce Now
Paychex
QuickBooks Online
Workday
Sage
Microsoft Office
Xavier Serrano Human Resources/Payroll Administrator