Maggie Traylor
Dayton
Summary
Payroll and HR operations manager with 7+ years of healthcare and startup industry experience, with an expertise in streamlining payroll processes and leading cross functional teams. Identified inefficiencies and implemented process improvements that enhanced reporting visibility and operational accuracy, while managing vendor relationships and ensuring compliance in multi state payroll operations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Payroll & HR Operations Manager
TMT Consolidated LLC
Cleveland
10.2023 - Current
- Oversaw payroll operations, benefits administration, compliance and vendor coordination for a multi functional remote organization
- Identified excessive overtime usage and helped implement a payroll timekeeping portal in Paylocity, using AI driven analysis of revenue, 24/7 business needs and staffing requirements to reduce projected overspend by $60,000
- Directed open enrollment and ongoing benefits administration, partnering with brokers to resolve employee issues and maintain compliance
- Managed a team of 2 while leading cross functional processes across finance, HR, and external stakeholders to improve operational execution, reporting visibility, and business continuity
- Serve as primary liaison for CPA firms, insurance brokers, payroll providers, and third party vendors, strengthening communication, accountability, and execution of key deliverables
- Identify operational inefficiencies and implement process improvements that enhanced reporting visibility, cross functional coordination, and execution across teams
- Troubleshoot complex operational and employee related issues in a fast-paced remote environment while balancing competing priorities and maintaining service quality
- Managed employee records and maintained accurate information in the company's HR database.
Payroll Accountant
Mindoula Health
Silver Spring
02.2022 - 03.2026
- Managed payroll operations for 500+ employees across multiple departments, ensuring accurate processing, timely issue resolution, and compliance
- Led implementation and onboarding of two payroll systems and benefits integrations across 4 entities, completed 50+ tax registrations for go live, resolved outstanding tax accounts, and performed recurring audits to ensure compliance and help deliver over $100,000 in company savings
- Partnered with UKG to resolve payroll account discrepancies, deduction file mapping issues and integration troubleshooting
- Worked alongside senior accounting leadership to reconcile payroll reports, validate financial accuracy, and support month end and quarterly reporting processes
- Identified payroll process inefficiencies and implemented workflow improvements that reduced discrepancies and improved operational accuracy
- Implemented and managed an expense reimbursement platform, conducting high level reviews to ensure compliance, accuracy, and streamlined reimbursement workflows
- Ensured compliance with federal and state payroll regulations and policies.
- Conducted regular audits of payroll data for accuracy and completeness.
- Performed year-end activities such as W2s and 1099s processing.
Accounting Assistant
Encompass Health Rehabilitation Hospital
Dayton
10.2019 - 11.2021
- Processed payroll for 200+ exempt and non-exempt employees and managed accounts payable operations with a focus on accuracy and timeliness
- Partnered closely with the Controller on monthly, quarterly, and annual financial reporting, budgeting, forecasting, and month end close processes
- Assisted with payroll reconciliations, employee payroll inquiries, and financial record maintenance while ensuring confidentiality and compliance standards
- Supported patient insurance verification processes by reviewing coverage details, assisting with quoting, and coordinating with internal stakeholders to ensure accurate billing preparation
- Monitored outpatient appointments and billing activity to verify coding accuracy, allowable reimbursement rates, and billing true ups for payment accuracy and compliance
- Collaborated cross functionally with accounting, payroll, operations, and patient services teams to improve workflow coordination and operational execution
- Identified and resolved financial and operational discrepancies through detailed review, reporting analysis, and process follow-up
- Coordinated with vendors to resolve billing discrepancies promptly.
- Maintained accurate general ledger entries for financial integrity.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
Sales Supervisor
Michael Kors
Cincinnati
05.2013 - 10.2019
- Supervised day-to-day retail operations in a high volume environment, supporting team performance, customer experience, and sales growth
- Consistently exceeded sales goals through consultative customer engagement and relationship management
- Trained and coached team members on sales strategy, service standards, and operational procedures, contributing to improved team performance
- Managed customer escalations and resolved issues efficiently to maintain strong client satisfaction and retention
- Monitored store performance metrics and partnered with leadership on initiatives to improve operational and sales outcomes
Education
MBA - Accounting
St. Thomas University
BA - Organizational Leadership
University of Cincinnati
AA - Communication Studies
Sinclair Community College
Skills
- Payroll processing and administration
- Payroll reconciliation and audits
- Payroll tax registration and compliance
- Timekeeping and workforce data management
- Benefits deductions and integrations
- Payroll systems implementation
- Issue resolution and troubleshooting
- Cross functional collaboration
- Vendor and stakeholder management
- Reporting and data analysis
- Expense reimbursement administration
- Population size of 3,500
- Multi state processing for all 50 states
- UKG
- Paylocity
- ADP
- Workday
- Quickbooks
- Excel
- Atlassian
- Google workspace
- Microsoft office
Certification
- The Payroll Professional
Automatic Data Processing, Inc. (ADP) - Exploring the Field of U.S. Payroll
Automatic Data Processing, Inc. (ADP) - Advancing Proficiency in U.S. Payroll Fundamentals
Automatic Data Processing, Inc. (ADP)
Timeline
Payroll & HR Operations Manager
TMT Consolidated LLC
10.2023 - Current
Payroll Accountant
Mindoula Health
02.2022 - 03.2026
Accounting Assistant
Encompass Health Rehabilitation Hospital
10.2019 - 11.2021
Sales Supervisor
Michael Kors
05.2013 - 10.2019
MBA - Accounting
St. Thomas University
BA - Organizational Leadership
University of Cincinnati
AA - Communication Studies
Sinclair Community College