Open To Work
X'avier Sharriff
Atlanta,GA
Summary
Dynamic and results-driven professional with extensive experience as a Store Manager at Kroger, excelling in inventory control and performance improvement. Proven track record of driving sales growth and enhancing customer satisfaction through effective team leadership and strategic initiatives. Adept at budget coordination and fostering a collaborative work environment.
Overview
26
26
years of professional experience
Work History
Store Manager
Kroger
Atlanta, Georgia
12.2021 - Current
- Maintained high customer satisfaction by swiftly resolving issues and providing assistance.
- Monitored inventory levels, replenishing supplies to meet demand for fresh products.
- Drove sales growth through effective product displays and merchandising strategies.
- Resolved workplace conflicts, managed payroll, and ensured consistent customer satisfaction.
- Diagnosed sales forecasts and optimized operational trends for a Top Tier Level 5 store.
- Managed, coached, and developed eight departments within a workforce of 125 employees.
Multi-Unit Operation Manager
Honey Baked Ham
Atlanta, Ga
04.2019 - 12.2021
- Achieved 22% reduction in labor costs by streamlining workflows based on demand forecasts.
- Directed customer demand by 15% through analysis of market fluctuations and OSAT metrics.
- Enhanced employee performance with targeted training programs and continuous mentoring initiatives.
- Fostered supportive work environment through effective collaboration with peers and staff.
- Resolved inquiries from customers, vendors, and staff promptly to strengthen relationships.
General Manager
The Crab Spot
Johns Creek, GA
12.2012 - 04.2019
- Achieved 27% increase in monthly revenue and 15% growth in beverage/food ordering.
- Maintained repeat customer base, growing contributions to 74% of total monthly revenues.
- Restructured restaurant image, reversing downturn within six months of employment.
- Collaborated with executive chef to develop new menu and marketing strategy, driving 55% sales growth.
- Spearheaded mandatory customer service training for all front-line employees, achieving 85% success rate.
- Increased guest satisfaction scores from 89% to 95% following program implementation within eight months.
- Reduced food costs by 12% through identification and resolution of inventory issues.
Education
Masters - Industrial/Orgazational Pyschology
Life University
Marietta, GA06.2017
Bachelors - Business/Public Relation
Life University
Marietta, GA06.2016
Skills
- Facilities management
- Business administration
- Budget coordination
- Risk management
- Inventory control
- Performance improvement
Work Preference
Work Type
Full TimePart TimeContract WorkGig WorkLocation Preference
RemoteOn-SiteHybridTimeline
Store Manager
Kroger
12.2021 - Current
Multi-Unit Operation Manager
Honey Baked Ham
04.2019 - 12.2021
General Manager
The Crab Spot
12.2012 - 04.2019
Masters - Industrial/Orgazational Pyschology
Life University
Bachelors - Business/Public Relation
Life University