Jewel Palovak
Ventura,CA
Summary
Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Store Manager
Café Ficelle
Camarillo, CA
02.2025 - 09.2025
- Supervised daily operations, ensuring adherence to quality standards and customer service excellence.
Manager
The Sunset Restaurant
Malibu, CA
11.2022 - 01.2025
- Directed all aspects of restaurant management maintaining high standards of service and efficiency for brunch, lunch, and dinner.
Event Director
Seasons Catering
Ventura, CA
03.2022 - 08.2022
- Directed event planning and execution for diverse client engagements, ensuring seamless operations and high satisfaction.
Managing Catering Captain
Sodexo
Simi Valley, CA
03.2019 - 04.2022
- Oversaw collaboration with catering manager, operations manager, and chef to manage logistics for events accommodating 30-1200 guests. Supervised a team of 10-60, facilitating breaks and enforcing uniform and venue standards. Developed BEOs and led bi-weekly meetings to enhance event execution.
Education
Journalism - Public Relations
USC
Los Angeles, CAUpper secondary education - AP (High school)
Pennridge High School
Perkasie, PASkills
- Senior Leadership
- Hospitality Management
- Customer Relations
- Events and Catering Management
- Facilities Management
- Problem Solving
- POS Systems
- Tech Savvy
Certification
- Management Sexual Harassment Certificate
- ServSafe Management Certificate
- Driver's License
- RBS
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Store Manager
Café Ficelle
02.2025 - 09.2025
Manager
The Sunset Restaurant
11.2022 - 01.2025
Event Director
Seasons Catering
03.2022 - 08.2022
Managing Catering Captain
Sodexo
03.2019 - 04.2022
Journalism - Public Relations
USC
Upper secondary education - AP (High school)
Pennridge High School