Xavier Shobe
Knob Noster,MO
Summary
Flexible and tactful individual with experience in fast-paced food service environments. Proven ability to manage customer inquiries and complaints while maintaining cleanliness and safety standards. Ready to contribute to team success and enhance customer satisfaction.
Outgoing and friendly with positive attitude and passion for providing excellent customer service. Knowledge of menu items and order-taking systems, complemented by strong communication skills. Dedicated to creating memorable dining experience for every guest.
Developed strong customer service and communication skills in fast-paced environment. Adaptable and quick to learn new tasks, looking to transition into new field while leveraging these transferable skills. Dedicated to creating positive experiences and contributing to team success.
Overview
3
3
years of professional experience
Work History
Carhop Server
Sonic
Knob Noster, MO
11.2024 - 12.2025
- Delivered high-quality food and beverage service to customers in a fast-paced environment.
- Operated point-of-sale system efficiently, ensuring accurate order processing and customer transactions.
- Maintained cleanliness and organization of work area to uphold health and safety standards.
- Assisted in training new team members on service protocols and menu offerings.
- Collaborated with kitchen staff to streamline order fulfillment and enhance customer satisfaction.
- Managed customer inquiries and complaints with professionalism, ensuring positive dining experiences.
- Participated in promotional events, effectively upselling menu items to boost sales revenue.
- Implemented efficient workflow practices that improved overall service speed during peak hours.
- Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
- Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
- Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
- Handled cash transactions accurately, providing correct change and processing credit card payments securely.
- Answered guest questions and promoted special products.
- Ensured timely delivery of food and beverages to customers, prioritizing exceptional service.
- Communicated with management and associates to set and exceed sales and customer satisfaction goals.
- Contributed to team success by regularly communicating with coworkers and offering assistance when needed.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Assisted in training new hires, ensuring they were equipped with the necessary skills and knowledge to provide exceptional customer service.
- Collaborated with kitchen staff to address any special dietary needs or modifications requested by guests.
Sandwich Artist
SUBWAY®Restaurants
Knob Noster, MO
04.2023 - 10.2024
- Prepared sandwiches following customer specifications and company standards.
- Maintained cleanliness and organization of food preparation areas and dining spaces.
- Operated point-of-sale systems, processing transactions accurately and efficiently.
- Assisted customers with menu selections, providing recommendations based on preferences.
- Collaborated with team members to ensure timely service during peak hours.
- Monitored inventory levels, restocking supplies as necessary to meet demand.
- Followed food safety protocols to ensure compliance with health regulations.
- Trained new employees on sandwich preparation techniques and customer service practices.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
Education
High School Diploma -
Knob Noster High School
Knob Noster, MOSkills
- Excellent customer service
- Strong work ethic
- Energy and enthusiasm
- Quick learner
- Cleanliness
- Efficient delivery
- Flexibility
- Handling complaints
- Memory retention
- Tactfulness
- Salesmanship
- Maintaining appearance
- Personal hygiene
- Friendly attitude
Languages
Spanish
Professional Working
Timeline
Carhop Server
Sonic
11.2024 - 12.2025
Sandwich Artist
SUBWAY®Restaurants
04.2023 - 10.2024
High School Diploma -
Knob Noster High School