
Accomplished project team member with a proven track record of overseeing major initiatives at University Health, including the launch of key facilities such as BC3, Vida, Wheatley and the Babcock Women’s Heart Center. Demonstrated expertise in managing complex projects, including the Babcock Rehab Clinic and various relocations, while implementing innovative solutions such as the rollout of Zebra Tablets to enhance staff efficiency. Progressed from PRN Field Engineer Tech 1 to full-time Field Engineer 2 within three years, showcasing adaptability and growth in a dynamic environment. Strong technical skills and problem-solving abilities are poised to tackle new challenges and drive operational excellence in a new field.
Projects Team
- Collaborated with various IT and staff departments to establish target Go-Live dates for new clinics.
- Conducted TDR checklist and troubleshooting before Go-Live dates to ensure functionality of PCs, printers, scanners, and other equipment.
- Participate in Webex Meetings and Walkthroughs
- Configured and imaged PCs, along with setting up various printers including 610+, ZD510, and ZD421 models.
Operation Team
- Keep track of daily tickets
- Follow up with directors,unit clerks, nurses and staff for any pressing/concerning issues IT related.
- Configure/Troubleshoot IT equipment.
- On-call schedules/work on weekends
- Support vendors when vendors needs help.