Summary
Overview
Work History
Education
Skills
Timeline
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Xavier Taylor

Santa Ana,CA

Summary

The goal is to become associated with a company where one can utilize skills and gain further experience, while enhancing the company’s productivity and reputation. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Escrow Assistant

Escrow Experts
Mission Viejo, CA
05.2021 - Current
  • Obtained documents such as proof of insurance and HOA statements.
  • Maintained open communication with lenders, brokers and borrowers.
  • Prepared 10-15 documents for closing and handled complete disbursement and follow up of escrow transactions.
  • Followed-up on status of releases, policies and return of recorded documents.
  • Calculated Banking and all Account expense information to correctly distribute customer funds

MERCHANDISE

DISTRIBUTER | KNOCK LOGISTICS, AMAZON
Irvine, CA
06.2020 - 03.2021
  • Maintained attention to detail
  • Time management
  • Fast paced and well organized.
  • Delivered up to 150-200+ packages daily

Client Liaison

OPTIMA TAX RELIEF
Santa Ana , CA
11.2018 - 05.2020
  • Experience with running client information through IRS programs (THS) along with updating files on salesforce and Admin portal
  • Updated clients on requested documents and uploaded received documents onto appropriate file
  • Reached out to IRS to request transcripts for clients and prioritized work based off need of client liaison 2


CUSTOMER SERVICE SPECIALIST

SHERWIN WILLIAMS
Costa Mesa, CA
01.2016 - 09.2019
  • Clear communication skills, staying goal oriented
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders.
  • Maintained and managed customer files and databases
  • Generating 3-5 new business leads every week
  • Offered internal and external customers first-rate customer service to maximize satisfaction and business success

Education

High School Diploma -

Estancia High School
Costa Mesa, CA
06.2014

Skills

  • COMPUTER SKILLS
  • 35 WPM
  • Salesforce and Admin Portal
  • Business Communications
  • HIGH SCHOOL DIPLOMA GRADUATED 2014 Estancia High School
  • Customer Satisfaction

Timeline

Escrow Assistant

Escrow Experts
05.2021 - Current

MERCHANDISE

DISTRIBUTER | KNOCK LOGISTICS, AMAZON
06.2020 - 03.2021

Client Liaison

OPTIMA TAX RELIEF
11.2018 - 05.2020

CUSTOMER SERVICE SPECIALIST

SHERWIN WILLIAMS
01.2016 - 09.2019

High School Diploma -

Estancia High School

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Xavier Taylor