Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Xavier Topete

Anza,CA

Summary

Hardworking employee enthusiastic about learning. Detail-oriented team player with strong organizational and problem solving skills.

Overview

13
13
years of professional experience

Work History

Driver II

Torres Martinez Tribal TANF
09.2010 - Current
  • Transport clients that include minors.
  • Follow road safety rule and regulations.
  • Display safe and defensive driving practices.
  • Directs & instructs passengers regarding safety for the purpose of enforcing rules, regulations, laws and safety.
  • Adhere to applicable TANF, Tribal, and State laws, policies, and procedures.
  • Apply cultural sensitivity to Native American programs.
  • Apply effective time management and meet critical timelines.
  • Utilizing path finding software such as GPS or Google Maps to determine appropriate route to destination.
  • Document and track variety of logs and records relating to vehicle usage, service, fuel, and mileage.
  • Maintain TANF Vehicles, both interiors and exterior, including filling gas tanks, and checkups.
  • Communicate department and program information with parents and TANF staff, as needed.
  • Deliver packages and other items, as needed.

Operations Manager - Janitorial Service

Unique Services LLC.
05.2022 - 01.2024
  • Quality control to insure overall product consistency and reliability.
  • Revised, and implemented operational policies and guidelines with staff.
  • Supervised and kept employees compliant with company policies and procedures.
  • Reported issues to higher management with great detail.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Resolved problems, improved operations and provided exceptional service.

Education

No Degree - Aircraft Commercial Pilot

Palomar College
San Marcos, CA

No Degree - Private Pilot License

Civic Helicopters, Inc.
Carlsbad, CA
06.2005

Skills

  • Problem-Solving
  • Confidentiality understanding
  • Patience and understanding
  • Self-Motivated with strong sense of personal responsibility
  • Verbal Communication
  • Telephone etiquette
  • Critical Thinking
  • Microsoft Office
  • Adapt quickly to new technology and software applications
  • Quick learner
  • Attention to Detail
  • Bilingual, fluent in English and Spanish

Languages

Spanish
Native or Bilingual

Timeline

Operations Manager - Janitorial Service

Unique Services LLC.
05.2022 - 01.2024

Driver II

Torres Martinez Tribal TANF
09.2010 - Current

No Degree - Aircraft Commercial Pilot

Palomar College

No Degree - Private Pilot License

Civic Helicopters, Inc.

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Xavier Topete