Xavier Warren
Olathe,KS
Summary
Motivated and driven, actively seeking an opportunity to excel and make a significant impact. With a strong focus on self-development and personal growth, continuously investing in myself to better contribute to others and the larger team. Eager to learn from those around me, and very coachable.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Order Fulfillment Specialist
TVH
06.2022 - Current
- Checked packages and merchandise for damage and notified vendors.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
- collaborate with other departments to fulfill orders, locate orders
Sales
Menards
05.2018 - 05.2022
- Engage customers, and promote specific merchandise
- Made outbound calls to follow up on customers,sales, and account information
- Handle inbound calls to set up orders, account information, answer question
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stayed current on available products, store promotions, and customer service policies to better serve shoppers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Communication with customers professionally and proactively to provide product information and advice.
Education
High School Diploma -
Garden City High School
Garden City, KS 08.2013 - 05.2017
Skills
Phone etiquette
Communication
Technical proficiency
Conflict resolution
Team collaboration
Attention to detail
Listening
Timeline
Order Fulfillment Specialist
TVH
06.2022 - Current
Sales
Menards
05.2018 - 05.2022
High School Diploma -
Garden City High School
08.2013 - 05.2017
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