Xavion Quinn
Murfreesboro,TN
Summary
Proven leader with extensive experience in staff management and customer satisfaction, notably at Red Robin. Excelled in roles requiring employee training and workplace safety, enhancing store efficiency and client experience. Demonstrated ability to resolve complaints, achieving consistent customer satisfaction. Skilled in both team leadership and operational improvements, ensuring high-quality service and operational excellence.
Overview
5
5
years of professional experience
Work History
Shift Supervisor, Line Cook
Red Robin
12.2021 - Current
- Trained new employees and delegated daily tasks
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Overnight Stocker
Lowes Home Improvment
07.2023 - 12.2023
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Maintained neat, organized stockroom free of hazards.
- Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
Cashier
TJ Max
09.2021 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Shift Manager
Hardees Resturant
05.2019 - 06.2021
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Excelled in every store position and regularly backed up front-line staff.
Education
Rockvale High School
Rockvale, TN05.2021
Skills
Employee Training
Timeline
Overnight Stocker
Lowes Home Improvment
07.2023 - 12.2023
Shift Supervisor, Line Cook
Red Robin
12.2021 - Current
Cashier
TJ Max
09.2021 - 02.2023
Shift Manager
Hardees Resturant
05.2019 - 06.2021
Rockvale High School
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