Xavion Young
Tucson,AZ
Summary
Driven and detail-oriented professional with a proven track record in customer service and teamwork, demonstrated during my tenure at Cookout Restaurant. Excelled in maintaining high accuracy levels in transactions and fostering positive customer relationships, contributing significantly to team efficiency and customer loyalty. Skilled in problem-solving and cash handling, ensuring operational excellence and safety.
Overview
2
2
years of professional experience
Work History
Team Member
Cookout Restaurant
Marietta, GA
12.2023 - 03.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Team Member
Tidal Wave Auto Spa of Florence Irby
Marietta, GA
04.2022 - 11.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
High School Diploma -
Marietta High School
Marietta, GASkills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
Timeline
Team Member
Cookout Restaurant
12.2023 - 03.2024
Team Member
Tidal Wave Auto Spa of Florence Irby
04.2022 - 11.2023
High School Diploma -
Marietta High School