Xaye Anderson
Granbury,TX
Summary
Results-driven leader with extensive experience in inventory management and customer service excellence. Demonstrated success in training associates, implementing sales strategies, and optimizing store operations to boost sales and enhance customer satisfaction. Skilled in fostering team collaboration and maintaining high operational standards.
Overview
12
12
years of professional experience
Work History
O/N associate
walmart
Granbury, Texas
12.2023 - 04.2026
- Assisted customers with inquiries and guided store navigation for optimal shopping.
- Built relationships with customers by providing friendly customer service.
- Managed inventory levels and restocked shelves to ensure product availability and support sales.
- Created product displays to engage customers and enhance shopping experience.
- Trained new associates on policies and procedures to maintain operational standards.
- Participated in team meetings to discuss sales strategies and improvements.
- Organized backroom areas to support efficient operations and maintain cleanliness.
Store Manager
Dollar General
Granbury, TX
06.2017 - 02.2022
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Managed inventory tracking and physical counts to reduce shrinkage and improve accuracy.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Trained and mentored associates to teach daily tasks and procedures.
- Monitored employee performance and addressed gaps to enhance team effectiveness.
- Updated store signage and displays to enhance customer experience.
Night Manager
Coffee And Bagel Connection
Highlands Ranch, CO
09.2016 - 04.2017
- Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction.
- Maintained cleanliness and organization of public areas and restrooms to enhance guest experience.
- Reported issues to management via email or phone to ensure timely resolution.
- Conducted training sessions for new employees to ensure they understood their roles and responsibilities.
- Coordinated and fulfilled catering orders to align with customer specifications and expectations.
- Prepped food for upcoming shifts
- Completed food safety courses
- Participated in bi-weekly team meetings
Night Auditor
Marriot Hotel
Weatherford, TX
08.2015 - 03.2016
- Executed night audit paperwork, verifying daily room occupancy and reviewing hotel revenue to ensure accuracy.
- Audited and balanced cash and credit transactions daily and reset register for next day's operations.
- Resolved auditing discrepancies by reconciling cash drops with credit card transactions, maintaining financial integrity.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Managed late check-ins and provided information on hotel amenities, including dining establishments, spa hours and room service.
- Cleaned and organized bathrooms, lobby, and front desk areas to ensure a welcoming environment for guests.
- Participated in mandatory staff meetings, communicating issues to upper management for resolution.
General Merchandiser
City Market Onion River Coop
Clifton, CO
06.2014 - 04.2015
- Set up advertising signs on shelves and counters to attract customers and drive sales.
- Stocked shelves and maintained clean, safe work area to enhance customer shopping experience.
- Maintained a professional yet friendly attitude with customers
- Inspected merchandise for wear or defects, disposing of damaged items.
- Checked in vendors upon arrival and verified deliveries and documentation for accuracy.
- Managed financial transactions and budgets to ensure accuracy.
- Participated in team meetings monthly
Education
High School Diploma -
Palisade High School
Palisade, CO05-2014
Skills
- Inventory Management
- Cash Management
- Sales Performance
- Visual Merchandising
- Staff Training
- Staff Supervision
- Shift Scheduling
- Team leadership
- Multitasking and Organization
- Documentation and Reporting
- Recruitment onboarding
- Employee motivation
- Customer Service
- Communication skills
- Visual Merchandising
Timeline
O/N associate
walmart
12.2023 - 04.2026
Store Manager
Dollar General
06.2017 - 02.2022
Night Manager
Coffee And Bagel Connection
09.2016 - 04.2017
Night Auditor
Marriot Hotel
08.2015 - 03.2016
General Merchandiser
City Market Onion River Coop
06.2014 - 04.2015
High School Diploma -
Palisade High School