Xeng S. Moua

• Communicated with customers through the Shipt app and provided regular updates to customers regarding order status and delivery timeframe
• Selected and packed items with attention to detail to ensure order accuracy.
• Utilized route optimization techniques to minimize delivery time and fuel costs.

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• Developed and executed engaging marketing strategies to promote products at various events.
• Collaborated with team members to create visually appealing promotional displays.
• Delivered exceptional customer service by addressing inquiries and providing product information.

• Coordinated community outreach events to increase awareness and engagement with potential donors.
• Analyzed data in Raiser's Edge to evaluate fundraising goals.
• Collaborated with team members to produce engaging content for newsletters and social media platforms.

• Supported the planning and execution of community events including a Capital Campaign to strengthen relationships with stakeholders.
• Managed email marketing campaigns, including list segmentation and performance analysis to enhance outreach.
• Conducted prospect research to identify needs and preferences, leading to improved marketing strategies.