I am a dedicated and driven paralegal and team player who thrives in high-stress, high-pressure environments, and situations involving constant change. I enjoy interacting with clients, and I am always open to learning and developing new skills, whether it's in the legal field or any office environment.
Overview
9
9
years of professional experience
2021
2021
years of post-secondary education
1
1
Certification
Work History
Office Manager/Paralegal
Universal Legal PLLC
Tacoma , WA
08.2024 - 08.2025
Coordinated communication between attorneys and clients for case updates.
Managed case files and legal documents for various litigation matters.
Maintained compliance with legal procedures and documentation standards.
Implemented process improvements to enhance efficiency in case management tasks.
Attended court proceedings as needed to provide assistance to attorneys during trials or hearings.
Scheduled depositions, mediations and other meetings as requested by attorneys.
Oversaw daily customer service operations and team performance.
Assisted with customer requests and answered questions to improve satisfaction.
Compiled, reviewed, and analyzed billing reports to identify discrepancies.
Handled invoicing, billing, and collections for all assigned accounts.
Prepared detailed reports on billing activities for management review.
Managed case files and documentation for family law matters.
Organized client meetings and maintained accurate appointment schedules.
Supervising Paralegal
Alexandra Lozano Immigration Law
Tukwila, Washington
10.2020 - 08.2024
Conducted detailed client intakes and entered information into the company database.
Conferred with clients and other involved parties to gather and track case information.
Assisted the attorney in preparing answers, providing documentation, and information for the discovery request.
Pleadings preparation.
Coordinated trial exhibits by organizing materials, writing documentation, and preparing digital materials and displays.
Collected, drafted, and maintained resources to provide comprehensive materials accessible to all firm lawyers.
Mitigated the legal team's workload by reviewing and evaluating legal documents, discovery materials, and contracts.
Created and implemented policies, workflow processes, and work assignments.
Maintained immigration attorneys' schedules to enable timely client services.
Assisted clients with immigration application completion to improve the timeliness of case review and disposition.
Filed correspondence and legal documents in the correct client files, and transmitted applicable documentation to courts and government agencies.
Prepared affidavits, waivers, translations, and asylum requests for ongoing cases.
Experienced with VAWA Adjustment of Status (AOS) case types.
Experienced supervisor on asylum/removal proceedings case types.
Experienced with N-400 (Naturalization) case types.
Experienced with Employment Authorization Document (EAD) case types.
Translated for United States Citizenship and Immigration Services (USCIS) interviews (Spanish-speaking).
Refugee Resettlement Intern
World Relief Spokane
01.2019 - 05.2020
Provided expert administrative support to meet daily requirements and maximize team productivity.
Volunteered to help with special projects of varying degrees of complexity.
Responded sensitively and competently to service customers with diverse cultural backgrounds.
Identified service gaps and located needed housing and work placement resources for individuals.
Organized activities such as language classes, job readiness workshops, health screenings, and recreational events for refugee families.
Empowered patients and families to negotiate with resource providers and make decisions on own behalf.
Legal Assistant Intern
Barraza Law. PLLC
04.2016 - 09.2016
Volunteer legal intern who worked closely with victims of D.V. to prepare and translate client declarations that are submitted to the United States Citizenship and Immigration Services (USCIS) in support of petitions for nonimmigrant visas under the U-Visa program.
Provided assistance with the client intake and the preparation of immigration cases.
Worked independently to meet deadlines and achieve objectives for special projects.
Met with clients and attorneys to discuss case details and evidence.
Shadowed court hearings.
Education
Bachelor of Arts - Major in Political Science With Minor in Sociology
Whitworth University
Spokane, WA
Skills
Case file preparation
Legal research
Case management
Exhibit preparation
Team oriented
Court motion preparation
Court document filing
Deadline monitoring
Legal and court processes
Pays attention to detail
Exceptional customer service
Certification
Management Essentials Course from Harvard Business Online
NASH - Leadership Academy
National Advocate Credentialing Program - Certified Victims Advocate
Additional Legal Trainings:
Continuing Legal Education (CLE) - Non- Immigrant Visas, Employment Based Immigrant Visas and Employment Enforcement, Motions and Review, Bars to Admissibility and Waivers, Naturalization and Citizenship, Removal Relief and Bonds, Refugee and Asylum, FOIA Processes, Expedited Requests
California Department of Fair Employment and Housing - Sexual Harassment and Abusive Conduct Prevention Training
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Office Manager/Paralegal
Universal Legal PLLC
08.2024 - 08.2025
Supervising Paralegal
Alexandra Lozano Immigration Law
10.2020 - 08.2024
Refugee Resettlement Intern
World Relief Spokane
01.2019 - 05.2020
Legal Assistant Intern
Barraza Law. PLLC
04.2016 - 09.2016
Bachelor of Arts - Major in Political Science With Minor in Sociology