Xi Barfield
Lancaster,SC
Summary
Aspiring IT professional recently graduated with a associates degree in Computer Technology, Networking Specialization. Seeking opportunities to grow in the IT field. Eager and quick learner. Committed to excel in all responsibilities.
Overview
10
10
years of professional experience
Work History
Fast Food Manager
Chick-fil-A
02.2023 - Current
- Supervised daily operations to ensure efficient and hospitable service to meet customer satisfaction goals.
- Trained and mentored staff on food safety, clean environments, and friendly service standards.
- Implemented inventory management practices to minimize waste and control costs.
- monitored labor efficiency to increase productivity.
- ·Tested the quality of service through monitoring food for consistency and taste is adhered to Chick-Fil-A standards.
- Counted cash and documented discrepancies to create a clear paper trail
IT Intern
I3 Corps
06.2025 - 08.2025
- Gained exposure to CMMC Level 2 compliance by observing preparation and execution of a C3PAO certification assessment.
- Supported technology readiness for employees moving to a nearby satellite office.
- Supported enterprise IT maintenance through system patching and validation testing following infrastructure updates, ensuring system stability.
- Provided frontline support for IT Service Desk operations
Team Leader
Chic-Fil-A
06.2020 - 02.2023
- Led team in daily operations, ensuring high-quality customer experience and displaying Chick-fil-a core values.
- Trained and mentored new staff, fostering a collaborative and supportive work environment.
- Implemented process improvements that enhanced operational efficiency and reduced wait times.
- Resolved guest concerns and recovered service when experiences did not meet Chick-fil-a standards
Team Member
Chic-Fil-A
05.2016 - 06.2020
- Assisted in maintaining cleanliness and organization of work areas, promoting safety standards.
- Developed strong people skills through teamwork, customer interaction, and problem-solving.
- Trained in cultural intelligence (CQ) and customer service; rhetorically trained with strengths in teamwork and conflict resolution.
Education
Associate of Applied Science - Computer Technology, Networking Specialization
York Technical College
Rock Hill, SC12-2025
Skills
- Operations management
- Strong communication skills
- HTML
- CSS
- IT support experience
- Strong work ethic
- Customer service
- Critical thinking
- Equipment setup
- Product management
Timeline
IT Intern
I3 Corps
06.2025 - 08.2025
Fast Food Manager
Chick-fil-A
02.2023 - Current
Team Leader
Chic-Fil-A
06.2020 - 02.2023
Team Member
Chic-Fil-A
05.2016 - 06.2020
Associate of Applied Science - Computer Technology, Networking Specialization
York Technical College