Xianna Reddy

• Provided exceptional customer service to ensure customer satisfaction.
• Refilled and rotated items on shelves to maintain well-stocked inventory.
• Followed food safety regulations pertaining to sanitation, food handling and storage.
• Performed opening and closing duties such as setting up workstations with necessary supplies.

• Maintained inventory of all product accessories including chargers and cases that were available for purchase in store or online.
• Installed firmware updates on mobile phones to ensure they are running the latest version of the operating system.
• Diagnosed software issues on mobile devices using troubleshooting techniques.
• Educated customers about their device's features and how to maximize its potential usage for productivity or entertainment purposes.
• Processed credit card transactions quickly and securely.
• Advised customers on which model best suits their needs based on budget constraints and desired features.

• Opened and closed by myself
• Took care of taking orders while making drinks, preparing food, and restocking supplies
• Described menu items to customers and suggested products based on stated preferences.
• Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
• Memorized official and off-menu coffee and tea preparations.
• Organized workstations efficiently so that tasks could be completed quickly during peak hours.
• Provided excellent customer service by responding to inquiries quickly and professionally.
• Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.

I was a summer intern at a local non-profit called the Yellow Hearts Committee. I worked with YHC months prior as well for a community service event where we arranged lunch and toiletry bags for the unhoused communities in Fairfield. This local non-profit focuses on mental health awareness and state policy reform. I also manged their social media page and created graphics for weekly posts and community events.