Xiaoli Zheng
East Patchogue,NY
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
3
3
years of professional experience
Work History
Barista
Gong Cha
, NY
06.2023 - Current
- Provided excellent customer service by greeting and assisting customers with their orders.
- Prepared and served a variety of tea-based beverages.
- Trained new employees on beverage preparation, customer service.
- Assisted in inventory management by monitoring stock levels.
Brand Ambassador
American eagle
, NY
11.2021 - 01.2023
- Promoted products through in-store events.
- Engaged with customers to provide personalized fashion advice and build brand loyalty.
- Trained new brand ambassadors on product knowledge, and customer engagement techniques.
Cashier
Chinese restaurant
, NY
01.2021 - 09.2021
- Customer Interaction: Greeted customers with a friendly demeanor, provided courteous service.
- Payment Processing: Efficiently handled cash, credit card, debit card, and mobile payments, ensuring accuracy in all transactions.
- Order Management: Verified and processed customer orders, ensuring correct pricing.
- Record Keeping: Perform cash reconciliations at the end of the day to ensure that the cash in the register agrees with the system records and prepare daily sales reports.
Education
Associate of Arts - Liberal Arts And Sciences
Suffolk County Community College
Selden, NY05-2023
Skills
- Team Player
- Product displays
- Friendly and outgoing
- Public speaking and presentation abilities
- Strong communication skill
Timeline
Barista
Gong Cha
06.2023 - Current
Brand Ambassador
American eagle
11.2021 - 01.2023
Cashier
Chinese restaurant
01.2021 - 09.2021
Associate of Arts - Liberal Arts And Sciences
Suffolk County Community College
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