Xiaomei LI
Harpswell,ME
Summary
Proven to excel in high-pressure environments, I leveraged strong multitasking and team collaboration skills at Little Saigon, enhancing customer satisfaction and dining experience. Demonstrated proficiency in cleanliness and safe food handling, contributing to a positive and efficient work setting. Achieved significant improvements in service delivery by prioritizing guest needs and maintaining operational standards. Motivated waitress with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
1
1
year of professional experience
Work History
Waitress
Little Saigon
01.2024 - 08.2024
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Answered customers' questions, recommended items, and recorded order information.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Packer
LL Bean
10.2023 - 12.2023
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
Education
High School Diploma -
Zhecheng High School
Zhecheng, China06.2004
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Order Taking
- Table Setting
- Safe Food Handling
- Cleanliness
- High-volume dining
Timeline
Waitress
Little Saigon
01.2024 - 08.2024
Packer
LL Bean
10.2023 - 12.2023
High School Diploma -
Zhecheng High School
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