XIAO ZHI SHEN
DUBLIN,CALIFORNIA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
6
6
years of professional experience
Work History
Retail Sales Manager
RATIONAL HONG KONG
01.2015 - 12.2020
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Education
High School Diploma -
Northeast Normal College HONG KONG
HONG KONG07.1998
Skills
- Plan Sales
- Sales Records Management
- Product Demonstration
- Client Base Retention
- Partner Collaboration
- Store Layouts
- Customer Order Management
Timeline
Retail Sales Manager
RATIONAL HONG KONG
01.2015 - 12.2020
High School Diploma -
Northeast Normal College HONG KONG
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