Ximena Jimenez
Austell,GA
Summary
Friendly and reliable professional with strong customer service skills and excellent phone etiquette. Experienced in assisting clients, handling inquiries efficiently, and providing a positive customer experience. Quick learner with a professional demeanor and the ability to communicate clearly and courteously
Overview
1
1
year of professional experience
Work History
Package Handler
FedEx
Austell, Georgia
08.2023 - 03.2024
- Palletized boxes to increase movement and shipment efficiency.
- Protected company inventory by maintaining and organizing storage areas.
Education
Associate of Arts - Psychology
South Texas College
McAllen, TX08-2025
Skills
- Customer service
- Critical thinking
- Adaptability and flexibility
- Call center experience
- Email management
- Microsoft Excel
- Customer education
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Package Handler
FedEx
08.2023 - 03.2024
Associate of Arts - Psychology
South Texas College
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