Ximena Romero
Pacoima,CA
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Secretary
Jose Herrera
01.2023 - 11.2023
- Enhanced office efficiency by streamlining filing systems and organizing documents.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Scheduled appointments and conducted follow-up calls to clients.
Hair Salon Assistant
Erika
01.2021 - 06.2022
- Assisted stylists with color mixing and application, ensuring accurate results and satisfied clients.
- Managed appointment scheduling and confirmed bookings, resulting in efficient salon operations and minimal wait times for clients.
- Maintained inventory levels of salon products, reducing waste and ensuring availability for client use.
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Improved salon efficiency by multitasking various responsibilities such as answering phone calls, greeting clients, and handling payments.
- Prepared styling tools for daily use, ensuring all equipment was sanitized and functioning properly for stylist use.
- Educated clients on proper hair care techniques, recommending appropriate products for their specific needs.
Education
Diploma - Law
San Fernando Senior High School
San Fernando, CA07.2019
Skills
- Supply Restocking
- Appointment Scheduling
- Customer Service
- Equipment Sterilization
- Confidentiality Understanding
- File Management
- Organization
- Event Planning
- Excellent Communication
- Time Management
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Secretary
Jose Herrera
01.2023 - 11.2023
Hair Salon Assistant
Erika
01.2021 - 06.2022
Diploma - Law
San Fernando Senior High School
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