ximena ulloa
Dallas
Summary
Adept at multitasking and beverage preparation, I elevated customer satisfaction through exceptional service. Known for my engaging personality and responsible alcohol service, I successfully trained new hires, optimized inventory levels, and ensured operational excellence, contributing to a noticeable improvement in service efficiency and team performance.
Offering strong ability to connect with customers and provide high-quality service. Brings understanding of mixology principles and ability to quickly learn new recipes and techniques. Ready to use and develop organizational and multitasking skills in Desired Position role.
Overview
1
1
year of professional experience
Work History
Bartender
Self Employed
09.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Zona Caliente Sports Bar
03.2024 - 08.2024
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Kept bar presentable and well-stocked to meet customer needs.
Bartender
Mariscos La Marea
11.2023 - 03.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
High School Diploma -
Texas Can Academy
Dallas, TXSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Engaging personality
- Cleanliness and hygiene
- Customer service expertise
- Responsible alcohol service
- Cash register operation
- Menu memorization
- Memory retention
- Hospitality service expertise
- Alcohol awareness
- Suggestive selling
- New hire training
- Beverage preparation
- Drink preparation techniques
- Team training and development
- Sales expertise
- Performance improvement
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Bartender
Self Employed
09.2024 - Current
Bartender
Zona Caliente Sports Bar
03.2024 - 08.2024
Bartender
Mariscos La Marea
11.2023 - 03.2024
High School Diploma -
Texas Can Academy
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